Login FormClose

Welcome, Guest
Username: Password:
Remember me
Members
  • Page:
  • 1

TOPIC: Speaking to People, Hearing and Understanding..etc

Speaking to People, Hearing and Understanding..etc 2 months 1 week ago #243139

I am helping someone with a review form and on the question of 'speaking to people, hearing and understanding what they say and being understood,' my person will probably score 2 points for the use of hearing aids, but there are other problems with communication, even when he can hear.

I wonder if I describe those other problems here someone can tell me if we should make a note of them under this descriptor (whether they are relevant):

They have adhd, some mild brain damage and problems with memory, spatial awareness, sequencing, organisation (of self and also of their own perception). Now, none of these problems are immediately noticeable to a member of the public that doesn't know them, but if you talk to them for a few minutes, very soon they will be telling you to slow down, saying that you really 'go on!' and 'say it again but this time slowly.' Then they will keep interupting you to make sure they've got each tiny point, then it takes them a while to put it all together, and then you see a light go on and they 'get' what you were telling them. The thing is, this is normal conversation that they are having to stop and break down into parts. They struggle to concentrate, process, and remember what's said, although once they've 'got it' they will remember what's been said, at least for that day and while they're with you, (they may forget it all after then though).

Just wondering on anyone's thoughts on this because we are both really tired with doing this form now, lol

Thanks

Please Log in or Create an account to join the conversation.

Speaking to People, Hearing and Understanding..etc 2 months 1 week ago #243143

Hi RebeccaJayne

From what you have said you should emphasise these difficulties in both the Communication question and mixing with other people

www.benefitsandwork.co.uk/help-for-claim...015-q9-communicating


www.benefitsandwork.co.uk/help-for-claim...ng-with-other-people

Don't forget to emphasise the reliability aspect. If he can't remember after that day, that would be judged as having greater difficulties than someone without a brain injury. If he struggles to understand verbal cues from other people and has to keep interrupting - that could potentially mean that he cannot reliably communicate in a safe manner - particularly if he is alone and is trying to communicate with a stranger. Make sure that you detail the difficulties both with the brain injury and the deafness. Don't forget to emphasise the time it takes to grasp anything, because this puts him at a considerable disadvantage.

I don't know whether he requires extra help - this used to be just from a professional person and it still says that - but a tribunal ruling said that a close friend or relative who offers frequent communication support should be viewed in the same way as a professional. If he has not support, but it is needed then say so.

BIS
The following user(s) said Thank You: RebeccaJayne

Please Log in or Create an account to join the conversation.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Speaking to People, Hearing and Understanding..etc 2 months 1 week ago #243178

Thanks BIS

He upsets people frequently but somehow he gets by and he works part time etc, he's more capable than perhaps I made him sound above.

He gets by without specialist communication support, and I wouldn't go as far as to say he would need specialist support anyway (and it seems that defines the next descriptor on from getting 2 points for use of hearing aids). He's just seen as eccentric and people tolerate him. There's a worry that some wouldn't but he's still skilled enough to win most people over.

Maybe we should just give a paragraph about the communication difficulties but leave it at that, for them to consider if this is relevant or not?

Please Log in or Create an account to join the conversation.

Speaking to People, Hearing and Understanding..etc 2 months 1 week ago #243181

Hi RebeccaJayne

You know him, so put in what you believe is best. But I would flag it up if only for the assessor to realise how he presents is not necessarily the entire picture.

BIS
The following user(s) said Thank You: RebeccaJayne

Please Log in or Create an account to join the conversation.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Speaking to People, Hearing and Understanding..etc 2 months 1 week ago #243184

BIS

You've hit the nail on the head, that's what we need them to see. He's capable but there are some problems not immediately apparent. We'll just put it all down, thanks.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Moderators: GordonGaryBIS

Free, fortnightly PIP, ESA and UC Updates

Our fortnightly bulletin, with over 80,000 subscribers, is the UK's leading source of benefits news. Find out what's changing, how it affects you and how to prepare. Our mailing list is securely managed by icontact in the US.

Form Heading