Hi Androulla
Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is
Welcome to Benefits and Work
Regarding your question about appeals - if you have a look at our Guide to PiP Appeals, it will guide you through the whole process. Scroll down the page to find the guide.
www.benefitsandwork.co.uk/help-for-claimants/pip When you've had a look at the guide come back and ask any questions you may have and we will try and answer them.
BIS
