Hi Toks
I'm sorry, but your question is outside the scope of the forum. We're not able to tell you what you or anyone else is entitled to, because we don't know your circumstances. I can't say which will be dealt with more quickly, but if you start the process by phone the person who takes your call may be able to advise you.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems 
