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How to record telephone assessment?

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1 month 20 hours ago #302216 by Moonlightandjj13
How to record telephone assessment? was created by Moonlightandjj13
My previous PIP assessment was F2F and was recorded. My next assessment will be a telephone assessment, how will I get that recorded?
Can they do it?
Any ideas please

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1 month 17 hours ago #302233 by Chris
Replied by Chris on topic How to record telephone assessment?
Hi,

If you have access to another mobile phone - you can use the loudspeaker function, and record on the other mobile.

Chris.

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1 week 6 days ago #303122 by Cautious
Replied by Cautious on topic How to record telephone assessment?
I use an iPhone and you have an icon top left of screen during call which allows you to record the call.

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1 week 3 days ago #303213 by BIS
Replied by BIS on topic How to record telephone assessment?
Hi Moonlightandjj13

You can ask for the assessor to record it - though an assessor may refuse and say they will have to rebook your assessment. Even if the assessor records the assessment, we still advise claimants to record as well, as the assessment services are notorious for claiming something has gone wrong with the recording.


BIS

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