Hello,
I am not sure if this is a concern but during that attending a migration ID check interview with someone. I noticed that the JC staff logged into the person UC's account with the user's input on the log in details., basically showing them a tour on what to do and where to check updates, journal and showing them the message when they are getting the next payment.
I mean, obviously the DWP would be able to access via administration purposes. There are safeguards, right?
