Help to Claim are correct in so far as a new UC claim won't have Transitional Protection because your ESA was closed. I would phone them and ask what are you expected to do for money whilst you are waiting for the Mandatory Reconsideration. If you tell me the County or City where you live I can find a DWP Area Manager to complain to.
Let me know how you get on.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
I would email a complaint to the DWP Area Manager for Bolton, Janet O’Reilly and her email address is janet.o’This email address is being protected from spambots. You need JavaScript enabled to view it. Give full details of the DWP mistakes and of your health problems and how the stress has aggravated them.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems