Hi There, sorry to hijack the thread, but you say;
"Yes and for anything important or where money is involved always tick A Payment and not Work Coach. Choosing recipient A Payment means that your message will be routed to the UC Case Manager."
I do not understand.. if i look at the journal page, there does not seem to be an option to decide who i want the message to go to..
Hi Firstly if you are using your email address as your Forum name will you please change your Forum user name for internet security reasons. Watch this video from the DWP. The section about the Journal starts at 6min 45 seconds
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
