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esa migration to uc

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1 week 1 day ago #306336 by wendywoo22
esa migration to uc was created by wendywoo22
hi, i did my migration form from esa support group, i sent it late wed evening, i had a message saying they would contact me in 2 to 3 days, its now monday and i havent heard anything, is this usual, i am starting to panic now. my mental health isnt good, any advice would be appreciated thankyou. online form btw. x

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1 week 1 day ago #306345 by David
Replied by David on topic esa migration to uc
Hi Wendy

Is this about your ID verification?

David

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1 week 1 day ago #306386 by soulgal
Replied by soulgal on topic esa migration to uc

hi, i did my migration form from esa support group, i sent it late wed evening, i had a message saying they would contact me in 2 to 3 days, its now monday and i havent heard anything, is this usual, i am starting to panic now. my mental health isnt good, any advice would be appreciated thankyou. online form btw. x

Hi Wendy

I submitted my online migration form last Thursday and also got a message saying they would contact me in 2 to 3 days but assumed that they don't work weekends.

I got a text today saying that someone will call me tomorrow (Tuesday) at 10.00 am and to check my journal for further information. I wasn't able to verify my ID online so I'm hoping that this is a Biographical telephone call to verify my ID.

Have you checked your To Do List on your journal to see if there is any further information?

Hopefully you'll get notification of the call soon.

Good Luck

soulgal

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1 week 15 hours ago #306423 by wendywoo22
Replied by wendywoo22 on topic esa migration to uc
hi yes david, ive had a message that i will get a biographical phone call on friday. what sort of questions do they ask please. do i have to go to the job center after with id. i dont have any no birth certificate, just bank statements bank card benefit letters. im worrying theres not enough id. thankyou

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1 week 15 hours ago #306424 by wendywoo22
Replied by wendywoo22 on topic esa migration to uc
how did your phone call go please.

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1 week 14 hours ago #306428 by David
Replied by David on topic esa migration to uc
Hi wendywoo22

Here is the experience posted helpfully by another Forum member--


I had the biographical phone call yesterday, they rung about 5 mins after appointment time, I was asked previous name I was known by, what benefit did I claim first Esa or Pip, and finally what was my postcode, Then the lady explained to me about UC, saying what happens next date of payment etc, then asked if I had any questions which I asked are they aware Im being migrated from Esa support group and she said yes it is on my screen and you will receive transitional protection , that was it nothing else, took about 10 mins in all. --

Let us know how you get on.
David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Dellilah

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