I would advise you to use the Citizens Advice Help to Claim service and their phone number is one page 2 or your Managed Migration letter. They could arrange a 3 way call with UC or a DWP Home Visit. Here is a recommendation of their service from another Forum member:- www.benefitsandwork.co.uk/kunena/10-dla-...aged-migration-to-uc
Let me know how you get on. David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
