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UC confusion
- Susie27
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6 days 12 hours ago #307044 by Susie27
UC confusion was created by Susie27
Hello
Last month I transferred from ESA to UC.
When I saw my 1st statement I thought that UC had deducted approx £46 more than they should have done (knowing UC deduct £ for £ from my fortnightly ESA payments of £281.10 a fortnight). I posted a query re a possible underpayment on the 17th June - under the "payments" tab. Quickly realising that the error was mine, I posted again on the same day of the 17th June, asking them to disregard my 1st message by stating that I had simply got my sums wrong and UC were correct in the 1st place.
I heard nothing. Then, 2 weeks later, I received the following from my local job centre :
"Any changes of circumstances must be reported to both Universal Credit, via your account, and to ESA by calling 0800 169 0310"
I was obviously not reporting a change of circumstances. Should I post a reply stating that I was not reporting a change, or just leave it?
I'm worried that the local job centre have made this post out of the blue, on a subject I wasn't enquiring about. I'm worried that I have been misinterpreted by the local job centre, even though I never heard back from "payments" after the 17th. I'm worried that either my query on the 17th will lead to a new WCA even though there is no change being reported.
Gah, I get myself in such a state!
Thank you,
Susie
Last month I transferred from ESA to UC.
When I saw my 1st statement I thought that UC had deducted approx £46 more than they should have done (knowing UC deduct £ for £ from my fortnightly ESA payments of £281.10 a fortnight). I posted a query re a possible underpayment on the 17th June - under the "payments" tab. Quickly realising that the error was mine, I posted again on the same day of the 17th June, asking them to disregard my 1st message by stating that I had simply got my sums wrong and UC were correct in the 1st place.
I heard nothing. Then, 2 weeks later, I received the following from my local job centre :
"Any changes of circumstances must be reported to both Universal Credit, via your account, and to ESA by calling 0800 169 0310"
I was obviously not reporting a change of circumstances. Should I post a reply stating that I was not reporting a change, or just leave it?
I'm worried that the local job centre have made this post out of the blue, on a subject I wasn't enquiring about. I'm worried that I have been misinterpreted by the local job centre, even though I never heard back from "payments" after the 17th. I'm worried that either my query on the 17th will lead to a new WCA even though there is no change being reported.
Gah, I get myself in such a state!
Thank you,
Susie
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- latetrain
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3 days 53 minutes ago #307210 by latetrain
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by latetrain on topic UC confusion
Hi Susie27
I would ignore the message but keep an eye on your "to do list" and your next UC breakdown for any missed elements.
Gary
I would ignore the message but keep an eye on your "to do list" and your next UC breakdown for any missed elements.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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