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2 days 10 hours ago #307837 by harmony1
UC Migrato was created by harmony1
Hello. I have just been migrated from IR ESA support group over to UC. I did this over the telephone with the DWP. I all seemed pretty straightforward and my first payment is due tomorrow. I double checked this and all seemed fine. But, I got a letter today saying the I’m being moved onto new style ESA and someone will contact me to book an appointment with a work coach at my local job centre. It also said that the work coach will explain what I need to do to complete the new style ESA and create an agreement called claimant commitment. It says I must attend the interview. Can I ask for a telephone appt or home visit. I have sensory issues which means I can’t be around noise. They also want me to explain how my disabilities affect my ability to work. Is this right.? I’m in the support group and get SDP. Please advise. Many thanks.

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2 days 10 hours ago #307845 by Angel
Replied by Angel on topic UC Migrato
Hi Harmony1,

I'm afraid this is coming up for a lot of people at the point of migration, either because their previous ESA included some contribution-based ESA and they weren't aware or because contribution-based ESA entitlement is somehow discovered during the migration process.

Don't worry too much about the claimant commitment meeting. If you are in the support group then your claimant commitment should simply involve agreeing to report changes in your circumstances, the same as it did for your UC. You can ask for reasonable adjustments to be made, such as the interview to be over the phone (see page 26 here www.benefitsandwork.co.uk/?dlp=688287e638103).

The letters are fairly generic - you should not be asked to provide a fit note, look for work or prepare for work because you are in the support group.

The other thing you need to know is that NS-ESA will be paid separately from UC. NS-ESA is paid fortnightly then the monthly equivalent of it is deducted from your monthly UC payments.

Citizens Advice Help to Claim would be able to calculate exactly what you can expect in your individual circumstances - see page 46 of the managed migration guide above.

Best wishes

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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