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Support Group ESA to UC Migration - Incorrectly Asked To Provide Fit Notes

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2 days 7 hours ago #308283 by JM1970
I didn't realise I had to have a Claimant Commitment meeting for Contributions Based New Style ESA or UC. I did read the 59 page guide. I thought because I was in the LCWRA group and out and out of the 4 Conditionality Groups I'm in "No Work Related Committments" I thought my claim would be processed entirely online.
I also informed the UC Migration Helpline prior to claiming I am severely disabled and have complex needs. I was assigned a Complex Case Coach/Manager who never called me.
I've asked UC to put a "Pinned Note" to my claim to make reasonable adjustments due to my disabilities. I've asked them to confirm they've done this - they haven't. However, I've asked them to confirm several things - they haven't. All via my journal.
A friend was in the same situation. They received CB-NSESA and UC to replace their ESA. They had a 10 minute phone call with the jobcentre and that was it done. I've informed them I am unable to attend a jobcentre. My PIP assessment back in 2017 was a home assessment.

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2 days 7 hours ago #308290 by latetrain
Hi JM1970

Everyone who applies for UC has to sign a claimant commitment, that is the start of your UC , claimants who were in the support group of ESA are placed in the LCWRA group without having to provide a fit note.

Initially JCP staff were asking for a fit note from support group ESA claimants, transitioning over to UC, this has been corrected.

You may want to get your MP involved about the poor service you have received.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: JM1970

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12 hours 27 minutes ago #308379 by JM1970
I accepted the Claimant Commitment back on July 31st online for UC. They incorrectly asked me for Fit Notes. I complained. They retracted their request. Sorted.

I haven't had my claim formally calculated - it hasn't been 4 weeks yet. An agent at the service centre added a calculation to my journal. To replace my old legacy ESA I'm receiving a mixed award of CB-NSESA and UC.

What concerned me was the post that mentioned "a Claimant Commitment meeting". What is that meeting? I've verified my identity online. Accepted the online Claimant Commitment. Received a calculation from an advisor after 1 week in my journal that seems correct. Apart from waiting for the formal calculation around the 4 weeks mark then being paid around the 5 weeks mark isn't that it?

I didn't realise I needed a "Claimant Commitment meeting"? A friend in my situation had a 20 minute phone call in my friend's words "to explain how it works". That was my friends only "meeting". Then they got paid.

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8 hours 11 minutes ago #308391 by latetrain
Hi JM1970

As you have already accepted the online Claimant Commitment, I am not sure what "a Claimant Commitment meeting" is about.

Let us know what this meeting is about as I am stumped.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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