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PIP Telephone Interview Preparation

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4 days 1 hour ago #308460 by Dego
I have just received the following text

This is a message from Health Assessment Advisory Service about your PIP claim. A telephone assessment has been booked for you on Tuesday 26 August at 12:30pm. We will call you at your appointment time. You will receive an appointment letter from us and can find useful information at www.haas.ingeus.co.uk. If you cannot make this appointment, please contact us straight away on 0800 008 3075.

Can someone advise what to expect and what I should do to prepare for the interview.

Thanks in advance for any help
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2 days 5 hours ago #308523 by BIS
Replied by BIS on topic PIP Telephone Interview Preparation
Hi Dego

If you read the information starting on page 109 of the Guide to PIP claims and reviews, you will find details about what to expect at a telephone assessment and the sorts of questions you should ask. Make sure that you have the assessment recorded by your assessor. If you can record it yourself, we recommend doing so.

benefitsandwork.co.uk/guides-for-claimants/pip

BIS

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