Hi,
As UC are now responsible for my monthly rent payments, do I have to inform them that it is going up on the 30 April 2026.
When I Migrated over to UC I provided UC with a copy of my 3 year Tenancy Agreement, 2025 - 2028 so they could take over the Housing Benefit payments from the Local Council.
My tenancy agreement contains a Payment schedule for the 3 years showing the monthly rent and the increase at the end of each year showing the new monthly rent, for that year.
Can I rely on UC to do this without my having to contact them? Or do I need to add a note to my UC Journal, But Im not sure how secure it is, or do I have to phone them, but I struggle with telephone calls, due to my Mild cognitive Impairment, and have a reasonable adjustment for this with UC.
Thank You Navigator
