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New May statement wrong

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1 day 6 hours ago #313768 by Andi66
New May statement wrong was created by Andi66
My uc statement for my is wrong. I have twice a month. And my first payment is 5th. My uc payments is almost doubled on both dates.
Yet my nsesa ,they only taken £166. Instead of £605. I wrote on my journal on the 30th of April but haven't heard back. Did it in the payment section

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5 hours 16 minutes ago #313782 by David
Replied by David on topic New May statement wrong
Hi Andi66

When you send a UC journal about the amount of your payment don't send it to the Work Coach but choose as recipient A Payment then the message will be routed to the UC Case Manager. Hopefully the mistakes will be corrected.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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