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Phone call - PIP paper-based review
- mixman09
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4 days 22 hours ago #314883 by mixman09
Phone call - PIP paper-based review was created by mixman09
Hi everyone,
I have a phone assessment coming up with Maximus for a PIP paper-based review. I've been told they want to have a call with me to discuss the assessment, and I've already confirmed that I need my benefits advisor Dave to support me on a three-way call, which they've agreed to. However, I'm not entirely sure what this preliminary call is about or what they'll want to discuss. I know Maximus and the DWP can sometimes try to catch people out, so I wanted to check with the forum before taking the call and make sure I'm prepared. My questions are: 1. What is this preliminary call typically about? Is it just to arrange logistics, or do they ask questions about my conditions? 2. What should I do to prepare for this call? Should I have my information ready, or is it just a brief conversation? 3. Are there any tricks or tactics Maximus commonly use on these preliminary calls that I should be aware of? 4. Is there anything I should avoid saying or doing on this call? I want to go into this prepared and not accidentally say anything that could harm my claim. Any advice would be really appreciated.
Thank you,
Liam
I have a phone assessment coming up with Maximus for a PIP paper-based review. I've been told they want to have a call with me to discuss the assessment, and I've already confirmed that I need my benefits advisor Dave to support me on a three-way call, which they've agreed to. However, I'm not entirely sure what this preliminary call is about or what they'll want to discuss. I know Maximus and the DWP can sometimes try to catch people out, so I wanted to check with the forum before taking the call and make sure I'm prepared. My questions are: 1. What is this preliminary call typically about? Is it just to arrange logistics, or do they ask questions about my conditions? 2. What should I do to prepare for this call? Should I have my information ready, or is it just a brief conversation? 3. Are there any tricks or tactics Maximus commonly use on these preliminary calls that I should be aware of? 4. Is there anything I should avoid saying or doing on this call? I want to go into this prepared and not accidentally say anything that could harm my claim. Any advice would be really appreciated.
Thank you,
Liam
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- David
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2 hours 11 minutes ago #314963 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic Phone call - PIP paper-based review
Hi mixman09
Unfortunately I am not able to offer such personal advice to someone I know very little about.
However one bit of advice I can give is that the DWP are notorious in failing to connect to 3 way calls and this has been documented by a lot of Benefits advisers. So I would make sure that your adviser Dave has prepared the technical side thoroughly for the 3 way call.
Let us know how you get on.
David
Unfortunately I am not able to offer such personal advice to someone I know very little about.
However one bit of advice I can give is that the DWP are notorious in failing to connect to 3 way calls and this has been documented by a lot of Benefits advisers. So I would make sure that your adviser Dave has prepared the technical side thoroughly for the 3 way call.
Let us know how you get on.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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