Quick sanity check needed ESA50

Last week I sent off my ESA50 which is part of my move from IB to ESA after 8 years on IB. I downloaded and filled in the online PDF version of the ESA50 but when it came to sending it back I found that, printed single sided on A4, it did not fit in the envelope provided.

On the pdf version of the form it says that it should be *EITHER* returned in the envelope provided *OR* sent to the address at the top of the letter that came with the original form.

Accordingly I have sent it to the address at the top of the letter but this is different from the one on the enclosed envelope. I now have an attack of anxiety as to whether I have done the right thing. Both addresses were in Edinburgh. I sent it recorded delivery but am now scared that it will not get where it is supposed to be and my claim will fail.

Should I phone them up and check to see if they got the form or will I be stirring up a hornets nest? I'm already frightened enough that I will lose my benefit

i dont see any harm in calling them & double checking.

martin

Hi my friend sent her form back last week, and what she did wass sellotape the envelope that was enclosed with her questionnaire on to a white a4 envelope, back to atos. When we posted it recorded delivery royal mail accpeted it no problem and said a lot of people do that. It actually went towards the cost of her postage. I posted a thread about that last week under a helpful tip. The envelope they provide is silly time you get extra pages of a4 nothing fits, i think to discourage us. So a pain though it is, an a4 envelope, selloptape the smaller one, helps with postage. You got proof of posting from the post office when you posted your form, hopefully, keep that, see what happens. What my friend did too was photocopy the proof of posting slip and sent that with a copy of her questionnaire, supporting evidence to the decision maker at the benefits office that sent the original letter that sent the letter saying the benefits were changing. Hope that helps anyone going through all this, may help towards posting costs.

Hi Brian, I should keep the receipt for recorded delivery, along with the letter with the address on to which you sent your form, somewhere safe.

Have you tracked your form on the Post Office website?

If it puts your mind at rest, I would phone to see if your form has been received.

It can be a few weeks wait between them receiving the form and contacting you and it would be horrible for you to suffer that doubt and stress for weeks.

Good luck and best wishes,
Rachel

hi brian, the stress is horrible and the wait nervewracking, as said from others check on line, and maybe give them a call next week. Sure they got it, but keep hold of your proof of posting somwehere safe. At least that is your record you have sent it back in reasonable time. As mentioned here before we should not be responsible for royal mail's delivery issues when we have done everything possible to do what is asked of us. Hang in there and thinking of you. You will hear soon.