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Wow! Just wow! :( 1 month 3 weeks ago #261900

I really feel I'm being given the run around by the DWP. I have twice asked for my decision letter so I can do an MR and twice I haven't got it :( Last week, for the second time I asked for it and today, Saturday, as is usual for them I get a letter from them in the post. It thanks me for asking for a copy of my PIP statement of entitlement. It gives me a breakdown of my PIP award, which I'd already worked out due to the notes available here.
So it will be two months since I was downgraded, soon to be three and I've still not got an address or any means to do an MR :( It's the decision letter I want and have asked for. So please where do I write and send my MR to please? On Monday I'm going to have to sit on the phone, yet again to request the decision letter. I will be sending my MR by special delivery, or whichever one it is so I have proof they've got it.

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Wow! Just wow! :( 1 month 3 weeks ago #261928

Hi Judy

The address to send your MR is the same as on the DWP letter.

Have you got a copy of the assessors report? you need this if you are going to do a MR. The first stage to challenging a Decision is for you to request a Mandatory Reconsideration, this needs to be done in writing to the DWP, within one month of the Decision, to the office that dealt with your claim, have a look at our PIP MR & Appeal guide, half way down the page for details of the process, the PIP area also has template letters that you can use to make the request with.

www.benefitsandwork.co.uk/help-for-claimants/pip

You can do an out of time MR with good cause, waiting for a decision letter would be good cause. If you do get a decision letter which is showing over one month then argue the reason why.

The best time to contact DWP is first thing in the morning 9:00 am

Gary
The following user(s) said Thank You: Judy

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