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Wow! Just wow! :( 1 month 3 weeks ago #261900

I really feel I'm being given the run around by the DWP. I have twice asked for my decision letter so I can do an MR and twice I haven't got it :( Last week, for the second time I asked for it and today, Saturday, as is usual for them I get a letter from them in the post. It thanks me for asking for a copy of my PIP statement of entitlement. It gives me a breakdown of my PIP award, which I'd already worked out due to the notes available here.
So it will be two months since I was downgraded, soon to be three and I've still not got an address or any means to do an MR :( It's the decision letter I want and have asked for. So please where do I write and send my MR to please? On Monday I'm going to have to sit on the phone, yet again to request the decision letter. I will be sending my MR by special delivery, or whichever one it is so I have proof they've got it.

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Wow! Just wow! :( 1 month 3 weeks ago #261928

Hi Judy

The address to send your MR is the same as on the DWP letter.

Have you got a copy of the assessors report? you need this if you are going to do a MR. The first stage to challenging a Decision is for you to request a Mandatory Reconsideration, this needs to be done in writing to the DWP, within one month of the Decision, to the office that dealt with your claim, have a look at our PIP MR & Appeal guide, half way down the page for details of the process, the PIP area also has template letters that you can use to make the request with.


You can do an out of time MR with good cause, waiting for a decision letter would be good cause. If you do get a decision letter which is showing over one month then argue the reason why.

The best time to contact DWP is first thing in the morning 9:00 am

The following user(s) said Thank You: Judy

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