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Lockdown income 4 months 1 day ago #246892

My daughter is self employed part time and gets universal credit. She is a single parent and is not working because of the lockdown, she works in the hospitality trade and they are all closed. She has not only lost her income but her U/C has been cut dramatically because she is not working and now paid the unemployed rate. Surely that can't be right? There were reassurances that benefits would not be affected. Not sure if anyone can help with this but would be grateful for any reassurance anyone might have.

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Lockdown income 4 months 1 day ago #246917

Hi supergreatgran

There is no unemployment rate for UC. What your daughter needs to do is make a note on her journal and inform her work coach what has happened. Does she receive any tax credits?

You can check by putting your information into one of the online benefit calculators.

www.gov.uk/benefits-calculators

Gary
The following user(s) said Thank You: supergreatgran

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Lockdown income 4 months 1 day ago #246922

Thank you for your reply Gary, she thought that the minimum income floor might have been applied, and it was lifted for 3 months with lockdown, she put a note on her journal and they said the minimum income had not been applied and to check her statement. There is nothing on the statement that explains the reduction. It is £600 short, as well as losing her income. There must be so many in this predicament but there seems to be no reason. She gets child tax credit. It just doesn't make sense.

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Lockdown income 4 months 1 day ago #246923

I will get her to check the link, thank you.

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Lockdown income 4 months 1 day ago #246932

Hi supergreatgran

As your daughter is a single parent she could contact Gingerbread advice line 0808 802 0925, they may be able to offer her some help.

www.gingerbread.org.uk

Gary
The following user(s) said Thank You: naheegan, supergreatgran

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Nothing on this board constitutes legal advice - always consult a professional about specific problems
Last edit: by Gary.
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