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TOPIC: Tech support

Tech support 6 months 3 weeks ago #240110

Hi, I’m trying to download various forms but constantly get that I must subscribe. I’m running out of time for my mandatory appeal so could someone please explain why this keeps happening.
Thank you

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Tech support 6 months 3 weeks ago #240114

Christina

I'm afraid there is a bug in the forum software, you need to do the following

- log out of the site, there is a button to do this just above your post.
- log back in and make sure that you tick the "remember me" box
- you should now be able to access the documents without problem.

Gordon
The following user(s) said Thank You: alisp

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Nothing on this board constitutes legal advice - always consult a professional about specific problems

Tech support 6 months 3 weeks ago #240156

If this is indeed a bug, could the post perhaps be pinned to the top of the forum? I had the same problem a few months ago, with the forum forgetting me although I was supposed to be logged in permanently, but of course I couldn't post to ask about it! I had to email the tech people in the end ...

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Carer for a long-term ME/CFS sufferer

Tech support 6 months 2 weeks ago #240333

Hi finally I’ve got back on here! I did what you suggested but it still didn’t work. I can randomly get back in here but it’s very hit and miss just like downloading forms etc. In the end I had to give up and drive 10 miles to get the forms from someone else. I’m very disappointed.
I’ve just sent my Mandatory letter in so hopefully I will have a break from all this stress for a while.

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Tech support 6 months 2 weeks ago #240337

Christina

What were you trying to download?

Gordon

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Nothing on this board constitutes legal advice - always consult a professional about specific problems
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