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TOPIC: Telephone Assessment

Telephone Assessment 1 day 21 hours ago #246382

Hi has anyone received a telephone assessment (f2f cancelled last week) that can tell me what it is like? I suffer severe anxiety and I am very tearful I can't see how I could get through the phone call or how they will understand me, my dad will be with me and will probably have to answer on my behalf. Plus can a phone assessment be a true reflection on your disabilities when they very much rely on informal observations at s f2f...my anxiety is through the roof at the thought of it.
Thanks

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Telephone Assessment 1 day 21 hours ago #246384

Trixi

We have had a couple reported but I think that as time goes on the likelihood you will receive one will reduce, we have to assume that assessors are having to self-isolate and even that they will contract the virus meaning that there are none to do the assessments.

Gordon

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Nothing on this board constitutes legal advice - always consult a professional about specific problems

Telephone Assessment 1 day 15 hours ago #246416

Thanks Gordon, although I got a letter with a date and time for a phone assessment next week and I'm so stressed. Plus I've been isolating my family and myself as I am a brittle asthmatic and my dad hasn't been in my house for fear he world bring the virus in.
The isolating will have to stop for the phone call and I'm so stressed both about it and contracting the virus as I wouldn't stand a chance.
Any reassurance would be greatly appreciated from anyone.
Thanks in advance

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Telephone Assessment 1 day 15 hours ago #246418

Trixi

I have this evening been reading some emails sent to Welfare Rights workers by the DWP saying that all assessment and reassessment processes are suspended, so I no longer expect you to be contacted even in regard to a telephone assessment.

Gordon

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Nothing on this board constitutes legal advice - always consult a professional about specific problems
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