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Debt Recover - overpayments 3 months 2 weeks ago #248410

Hi Wing

Have a look on Coronavirus updates site opposite under FAQ's Debt recovery.

You do not have to contact DWP, although you may want to know how much is still outstanding.

Gary
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Nothing on this board constitutes legal advice - always consult a professional about specific problems

Debt Recover - overpayments 3 months 2 weeks ago #248417

Hi Gary

I did look at the Coronavirus updates FAQ’s Debt Recovery. It still says the same as it did in April.

I rang the DWP in April and they said it was only for new claims and people with no income, therefore as I am getting a State pension, the deductions would continue. I mentioned what they had stated on 1 and 2 April but she was adamant and said I would be paying it off quicker it it was not stopped and it wouldn’t be too long before it was paid back.
She was able to give me a figure that was still outstanding.

So you imagine my surprise to receive this letter from DWP saying that the deductions would be stopped for a short period until July 2020. It also said I did not have to do anything and they would write to me when deductions start again.

Well, to date, I have deductions taken from my state pension every fortnight. My next payment is due next week, so I’ll have to see what they pay me then.

Thanks for your advice and I will keep you updated.

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Debt Recover - overpayments 3 months 6 days ago #248604

Just an update. I received my state pension this week without the deductions. I presume this will continue until July 2020.

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Debt Recover - overpayments 4 weeks 1 day ago #250481

Another update.

Just looked at my bank account to check my state pension had been paid and found it was short.

I phoned the DWP debt management and they told me a letter had been sent to me in July to tell me that the suspension of the debt had been reinstated and that they were taking a third of my pension to repay original overpayment.

Firstly, I had not received this letter and secondly, I had an agreement with them to pay a certain amount which they directly took from my pension.

The Debt person said that it was the computer that automatically calculated a third. I told them that this was too much for me and could we renegotiate the figure they are taking every week to repay the debt. and could they refund the difference. After a bit of haggling they finally said they would but it would be reviewed in 6 months time,

I hope nobody else has had this problem but if they have ring them, they are open to negotiation it seems.

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Debt Recover - overpayments 4 weeks 1 day ago #250483

Hi Wing

What can help when asking for a reduction is if you send in a financial statement (FS) showing your income and expenditure. National Debtline has useful information on how to produce a FS tools.nationaldebtline.org/yourbudget/
You have to show that the deductions are causing you severe hardship.

Gary
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Debt Recover - overpayments 2 days 10 hours ago #251168

Thanks for the link Gary. I will take a look at it although I really do not want to send them copies of bank statements etc.

They did say that they will put me under “hardship” and didn’t ask for any supporting eveidence.

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