Login FormClose

Free ESA, PIP and DLA Updates

With over 140,000 subscribers our fortnightly updates bulletin is the UK's leading source of benefits news. Get the facts about what's changing, how it affects you and how to prepare.   Get your free benefits updates now.

Professional Members

We support both claimants and professionals.  These are just some of the organisations who have subscribed to Benefits and Work:

  • Royal College of Nursing
  • Spinal Injuries Association
  • Chesterfield Law Centre
  • Coventry Mind
  • Birmingham Citizens Advice Bureau
  • Colchester Borough Council Welfare Rights

Read more

Welcome, Guest
Username: Password:

Remember me. Note: ticking this may affect members file download ability.
Members
  • Page:
  • 1

TOPIC: ESA Support Group success for a 2nd time

ESA Support Group success for a 2nd time 3 years 3 weeks ago #120570

A much overdue post of thanks to B&W for the outcome of my reassessment for ESA late last year. Using the guides & advice from the moderators throughout, I was placed in the WRAG after attending the WCA when I first applied for ESA in 2010; a reassessment in 2011 placed me in the SG after another WCA which was stopped after 5 minutes by the doctor; another reassessment in 2013, this time without having to attend the WAC placed me in the SG again. DWP confirmed in writing I will not be callled for another ressessment before 3 yrs!! - Yippee!!

The membership fee for B&W has to be the best long term investment I have ever made. Without its expert guides & moderators I would not have had the success I have had with applications for ESA since 2010 onwards nor with my application for DLA in 2011 - HRM & HRC for 4 yrs. Anyone who is unsure about the value of being a member - do take the plunge.

Also, I would like to make a positive post about the the excellent service I received from two members of staff with Atos' customer services regarding my reassessment for ESA last year. I had posted the ESA form & additional information in good time giving dates when I could not attend a WCA. Time passed & having not heard from Atos I emailed customer service to check if my papers had been sent to the appointments section. A prompt reply on the same day confirmed they had not & had to be 'somewhere in the system'. I gratefully accepted the offer to email my papers to her & she would forward them to the appointments section. Emails were answered promptly either the same day or the next & could not have received better service.

Long may B&W continue its brilliant work.

mayflower

Please Log in or Create an account to join the conversation.

Last Edit: by Mrs Hurtyback.

ESA Support Group success for a 2nd time 3 years 3 weeks ago #120572

That is great news! Thanks for letting us know and for your kind words about B+W :)

It is nice to know that, somewhere in the system, there are people who are prepared to go the extra mile on behalf of the claimant.

Please Log in or Create an account to join the conversation.

Nothing on this board constitutes legal advice - always consult a professional about specific problems
  • Page:
  • 1
Moderators: bro58GordonMrs Hurtyback
Time to create page: 1.780 seconds