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9 years 1 month ago - 9 years 1 month ago #133247 by Sully32
pip was created by Sully32
I sent the form to claim pip it had to be sent back by 6/4/15 I had a text message to say they had received my form and it could take up to 16 weeks for a decision. today I have had a letter to go for the pip assessment in Cardiff approx. an hour and half to get there but on the form I told them I have arthtritis in both hips and walking is difficult but also I suffer from mental health problems never go out alone can I refuse to travel to this appointment because I know I wont physically be able to
Last edit: 9 years 1 month ago by bro58.

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9 years 1 month ago - 9 years 1 month ago #133250 by bro58
Replied by bro58 on topic pip

kim wrote: I sent the form to claim pip it had to be sent back by 6/4/15 I had a text message to say they had received my form and it could take up to 16 weeks for a decision. today I have had a letter to go for the pip assessment in Cardiff approx. an hour and half to get there but on the form I told them I have arthtritis in both hips and walking is difficult but also I suffer from mental health problems never go out alone can I refuse to travel to this appointment because I know I wont physically be able to


Hi k,

Welcome to Benefits and Work :)

This scenario of trying to make PIP Claimants travel to Assessment Centres many miles away is happening all over the country.

See : Here and Here.

You don't say whether it is with ATOS or Capita, but here are both of their contact details:

Contact Capita.

email: This email address is being protected from spambots. You need JavaScript enabled to view it.

ATOS PIP Customer Charter.

ATOS E-mail contact link to the top right of the page.

bro58
Last edit: 9 years 1 month ago by bro58.

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9 years 1 month ago #133254 by Sully32
Replied by Sully32 on topic pip
sorry it is CAPITA so should I email them

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  • bro58
9 years 1 month ago #133259 by bro58
Replied by bro58 on topic pip

kim wrote: sorry it is CAPITA so should I email them


Hi k,

If you wish to challenge the location of the assessment, and try and rearrange to a nearer location or obtain a Home Assessment, "Yes" you should e-mail Capita.

bro58

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9 years 3 weeks ago - 9 years 3 weeks ago #133536 by Sully32
Replied by Sully32 on topic pip
HI I need some advice regarding my home visit on Friday 24/4/15 when I filled in the form I told them I have arthritis in both hips and also suffer from mental health problems ie. depression and anxiety but since sending the form I have had to have blood tests for rheumatoid arthritis and be reffered to see a rheumatologist so do I tell them the extra imformation thank you
Last edit: 9 years 3 weeks ago by bro58.

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9 years 3 weeks ago #133550 by bro58
Replied by bro58 on topic pip

kim wrote: HI I need some advice regarding my home visit on Friday 24/4/15 when I filled in the form I told them I have arthritis in both hips and also suffer from mental health problems ie. depression and anxiety but since sending the form I have had to have blood tests for rheumatoid arthritis and be reffered to see a rheumatologist so do I tell them the extra imformation thank you


Hi k,

Answered : Here.

bro58

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