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UC Journal- NO ACCESS FOR 6 WEEKS

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Nicholas67
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23 hours 28 minutes ago #310468 by Nicholas67

UC Journal- NO ACCESS FOR 6 WEEKS was created by Nicholas67

Hi, I was wondering if there is anything I can do to speed up the process for updating my mobile number to enable me to access my uc online account, still waiting for a confirmation phone call from jobcentre now getting close to 6 weeks since I first advised them of my change, I now also have a new address and new GP and can't update them. When they request something from us we are given a deadline, why can't I give them a deadline for my requests?? I am totally frustrated and is impacting my health situation.
further.
All advice gratefully received. Regards, Nicholas.

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latetrain
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17 hours 4 minutes ago #310487 by latetrain

Replied by latetrain on topic UC Journal- NO ACCESS FOR 6 WEEKS

Hi Nicholas67

Welcome to the forum.

You might want to have a look at the following FAQ which explains where everything is; www.benefitsandwork.co.uk/guides-for-claimants/faq/forum.

Have you contacted the UC helpline : 0800 328 5644/5646/9344 to find out what is going on.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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