A Dutch court has outlawed the use of artificial intelligence to identify possible benefits fraudsters because it violates the human rights of poor and vulnerable claimants. The case will alarm the DWP which is investing heavily in robot technology.

Back in October we told readers that the ‘DWP are creating over 100 types of benefits robots’ at their ‘intelligent automation garage’.

The bots include artificial intelligence systems which are designed to judge whether claims for benefits are truthful.

Hiding beneath a cloak of commercial confidentiality, the DWP are refusing to reveal details of how the bots make their decisions, including what information they hold about claimants.

However, faced with similar technology and a similar lack of transparency, a Dutch court has held that the system may be discriminating on the basis of socioeconomic or migrant status and is therefore a breach of human rights.

You can read the full story in the Guardian.


Write comments...
or post as a guest
Loading comment... The comment will be refreshed after 00:00.

Be the first to comment.

We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.