The DWP appears to have adopted Reform UK welfare policy, having told Benefits and Work that disclosing  guidance used by work capability assessment (WCA) assessors would lead to people committing crimes.

Last month Benefits and Work asked the DWP for “copies of any training or guidance issued to health assessors and/or DWP case managers in relation to the severe conditions criteria (SCC) for the work capability assessment.”

The SCC are currently used to identify claimants who should not be required to have repeat work capability assessments because of the severity of their condition.  From April it will be used to decide which new universal credit claimants are eligible for the higher rate of the health element.

We are particularly interested to find out what staff are being told about how to interpret the word “constantly” in relation to the SCC

However, the DWP have responded to our request by saying that the exemption “Section 31(1)(a) Law Enforcement” applies to our request.

This exemption to the Act applies if providing the information “would, or would be likely to, prejudice the prevention or detection of crime”.

The DWP have granted themselves an extra 20 days to decide whether the public interest in providing the information outweighs the risk in doing so.

What the DWP appear to be claiming is that disclosing the guidance would help people to make fraudulent claims.

Yet, in 20 years of making Freedom of Information requests, including many successful ones for training and guidance materials, this is the first time this exemption has been applied by the DWP.

And, at this very moment, anyone can download the 228 page WCA Handbook which contains guidance for assessors on the SCC at Appendix 8, though it now seems likely there is more which the DWP are not willing to reveal.

So, why now, after 20 years, has guidance and training become a secret?

We suspect the answer can be found in a Reform UK press conference in October of last year, when Lee Anderson MP claimed that he had “gamed” the benefits system for years when working for Citizens Advice.

At the same conference, head of policy Zia Yusuf said “incredibly, the assessment handbook is online” as he compared applying for sickness benefits to “doing your driving theory test and having the answers online for you”.

Reform have said they would end the publication of any such guidance.  It seems that someone at the DWP has decided that taking the same line as Reform makes them look tough on fraud.

In reality, whatever guidance the DWP issue has no force in law.  Ultimately the courts will decide the meaning of the word “constantly” in this context.

But an awful lot of people could miss out on benefits they are entitled to before a case gets to the higher courts, if assessors are acting on guidance that is wrong but claimants are unable to point that out to tribunals. 

Benefits and Work will pursue this request through the legal system, if necessary.  We’ll also be recommending that claimants who appeal an SCC decision ask the tribunal to obtain copies of guidance and training prior to the hearing.

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  • Thank you for your comment. Comments are moderated before being published.
    · 7 days ago
    So much for transparency and accountability. History has shown numerous amounts of evidence where the system is not in favour of the claimants. Why should we make an exception for one Govt department and not other departments, businesses and companies under UK Law? This definitely is setting an extremely dangerous precedent.  
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    · 12 days ago
    Without copies of guidance and training prior to tribunal hearings Claiments are denied the absolute unqualified "RIGHT TO A FAIR TRIAL" The Government have no way out. 
  • Thank you for your comment. Comments are moderated before being published.
    · 13 days ago
    Hi, 
    I’m not sure if this can help but the Scottish Government have the guide available from Scottish social security website. I’m assuming the guidance is the same:-



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    · 14 days ago
    My advice is go immediately to your local Citizens advice bureau branch and specifically ask them to download the handbook, WCA... Also needed is methods of training staff.
    As listed above, it's needed for SCC assessment (Severe Conditions Criteria), and training information is needed to explain instructions on "Constantly" relating to the SCC.
    Citizens advice may well already have this on file, but we must make the effort to make sure this is the case...
    Thereby helping everyone to fight this... 
    Even better if we can produce a legal precedent about it, thus placing Reform in a position of challenging the courts to enact any abolition...
  • Thank you for your comment. Comments are moderated before being published.
    · 14 days ago
    On the very smaller hand: I can see some logic to their argument as we hear many stories of people 'cheating' the system.  
    As for us:  I would argue that we can not 'defend' ourselves if we do not know what we are 'defending' ourselves against.  Even criminals on trial have access to the laws that they are being prosecuted against.
  • Thank you for your comment. Comments are moderated before being published.
    · 14 days ago
    What do you expect from the sneaky people at the top of the DWP, all that they are interested in is making peoples life a misery?
    Currently, Reform are not in power and as such their policies are null and void, Governments forget to remember that claimants have worked hard in the past and contributed to the system so that if the time comes that they need to make a claim they can do so without restrictions.
    This country has gone down hill very fast, and it will only get worse, I think that we need to start a petition.
    • Thank you for your comment. Comments are moderated before being published.
      · 14 days ago
      @Gee As someone who worked for DWP as an advisor for 25 years I agree 100%. Fraud is fraud. I find his comments APPALLING.  A person must do what a person must.....I will.
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      · 14 days ago
      @James I do not agree entirely that the staff of DWP is ‘sneaky’.
      In my experience of the DLA/PIP system over more than 25 years, DWP staff are generally quite balanced when making assessments. However, those assessments may be based on ‘evidence’ provided by the outsourced agencies such as ATOS and Crapita who, it seems, are incentivised to reduce points scored to below current claimants tier levels of benefits. 
      In my opinion it is the assessments that are purposely misleading the DWP assessors. In the third party F2F interviews I’ve had, I have always had to  get a mandatory reconsideration and point out the numerous ‘omissions’ and out and out ‘lies’ contained in the interview transcriptions. I accept that others may have had a different experience.
    • Thank you for your comment. Comments are moderated before being published.
      · 14 days ago
      @James Maybe somebody should also be looking into Lee Anderson's bragging claim too about him working in a position of trust and helping around benefits and yet 'gaming the system' for people ... just a thought! 
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    · 14 days ago
    Are they really saying that someone who’s not ill will look up one of these long term conditions. Decide to suddenly “develop” this condition via Dr Google. By some magic convince GP, Consultants, blood tests and scans that you do indeed have it. Sounds like a fairy tale!
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    · 14 days ago
    This is absolutely terrible. We are living in a totalitarianism.  Do they actually believe disabled people want to live like this? That they want to have to fight for their human rights.   Surely this draconian DWP and their influencers have to be brought to task.  We cannot and MYST NOT let this continue.  
  • Thank you for your comment. Comments are moderated before being published.
    · 14 days ago
    Without the guidance I would not have been able to challenge the DWP.  Approximately 9 years ago I supported a client to challenge a very bias decision. My client described how the assessor had behaved. It was clear that in the resulting report that the assessor had not listened to my client. I supported my client to ask for a mandatory reconsideration. This was not successful. I needed to prepare evidence for the tribunal. Without the WCA handbook this would have been impossible. Whilst I'm sure every effort is made to employ assessors are empathetic and conduct fair assessments, this wasn't the case for my client. We attempted the tribunal, we were there approximately 15 minutes and they overturned the DWP's. To withdraw the WCA handbook would likely prevent people from being able to successfully challenge the DWP. My client who wasn't capable of working would have bee6left in a most vulnerable position. The withdrawal of the WCA handbook would be morally wrong.
  • Thank you for your comment. Comments are moderated before being published.
    · 14 days ago
    Anyone who thinks voting Reform will care about the sick and vulnerable are going to be in for a nasty shock when (if) the get into power 
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    · 14 days ago
    If they try and force you back into work and youre particularly deficient, sick, twisted, evil, and cowardly, then theres always a job for you in a government department!
    • Thank you for your comment. Comments are moderated before being published.
      · 13 days ago
      @Christine DWP is not specifically mentioned in OP. But average DWP staff are complicit, in harm, if not architects, as senior civil servants blocked investigations into avoidable deaths, managers ignored coroners, leaders misled Parliament etc etc. Read Prings book 'The Department'
    • Thank you for your comment. Comments are moderated before being published.
      · 14 days ago
      @Dwarf I find your remarks about DWP very offensive. I was an advisor for DWP for 25 years and myself or any of my colleagues during that time were not "deficient, sick, twisted, EVIL or COWARDLY.  I Understand the problems we now have re:- ESA PIP UC but the staff can only carry out the GOVERNMENT policies. I took pride in my job and loved working with the public, giving hundreds of people help during my career.  
      Sorry but your comments really offended me.
  • Thank you for your comment. Comments are moderated before being published.
    · 14 days ago
    This document was obtained via a Freedom of Information request by a member of the public and uploaded to the public domain. 

    It focuses on ME and provides instructions to DWP-contracted healthcare professionals conducting assessments for disability benefits such as Personal Independence Payment (PIP) and Employment and Support Allowance (ESA). 

    https://meassociation.org.uk/wp-content/uploads/2025/10/HAAS-CPD-003-V1-FINAL-ME-CFS-redacted.pdf

    On the bogus basis of Using 'law enforcement exemptions'
    ...........................................................................................................................................................................
    • Thank you for your comment. Comments are moderated before being published.
      · 13 days ago
      @Ash6f Theyre Gangsters. Thats how.
    • Thank you for your comment. Comments are moderated before being published.
      · 14 days ago
      @Dwarf OMG how can they just black it all out 
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    · 21 days ago
    The only ones doing the fraud are these imposter assessors and fraudulent mps
  • Thank you for your comment. Comments are moderated before being published.
    · 22 days ago
    only with these deep dive assessment books do claiments get a chance of correcting the dwp's assumptions. in the end, we all know now that the dwp is not an enabling department like it used to be, it is seen as a financial burdon by government on government that needs trimming, all except pensions and the triple lock, and the triple lock really could do with a trim. 
  • Thank you for your comment. Comments are moderated before being published.
    · 23 days ago
    Apologies, my post disappeared half way through.
    Do not completely understand. After all I am a benefit (scrounger) er.. claimant. I always had the best help from CAB (Citizens Advice Bureau). Once I had to attend a tribunal for an appeal. CAB even supported me with that. Does that mean that the CAB will not have access to Information necessary to assist claimants?
    • Thank you for your comment. Comments are moderated before being published.
      · 14 days ago
      @lesley Don't wait to find out, get them to download it now!!!
  • Thank you for your comment. Comments are moderated before being published.
    · 23 days ago
    Do not completely understand. After all I am a benefit (scrounger) er.. claimant. I always had the best help from CAB (Citizens Advice Bureau). Once I had to attend a tribunal for an appeal. CAB even supported me with that
    • Thank you for your comment. Comments are moderated before being published.
      · 21 days ago
      @lesley Can't you appeal without attending the tribunal as thats what I did a few years ago.
  • Thank you for your comment. Comments are moderated before being published.
    · 23 days ago
    Power to your wonderful elbow B&W. Let us know if you need crowdfunding for legal costs.
    • Thank you for your comment. Comments are moderated before being published.
      · 21 days ago
      @denby I am sure many of us would help to fund this if needed, you can count me in. Been a member here for 13 ish years now, B&W give the best help to those who need it the most. 
    • Thank you for your comment. Comments are moderated before being published.
      · 21 days ago
      @denby Oh denby fantastic.
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    · 23 days ago
    In other news the Public and Commercial Services (PCS) union is voting on strike action. The dispute is over DWP staff pay. If they strike it will cause delays in jobcentre appointments and to benefits claims processing.
  • Thank you for your comment. Comments are moderated before being published.
    · 23 days ago
    I am not surprised, IMO Reform and their totally untrustworthy sly nutcases, are the worst possible outcome for any Welfare/Benefit claimants.

    For close on 17 years I have constantly said similar about Conservatives and Labour but I truly believe Reform are the vilest.

    In a brief lapse of thought was beginning to think Iain Duncan Smith was okish compared to Reform. No he was rotten too.


    We need a mole or two.
    • Thank you for your comment. Comments are moderated before being published.
      · 23 days ago
      @clearwater
      "We need a mole or two."

      A single leak is all it takes to blow the secrecy out of the water. 
  • Thank you for your comment. Comments are moderated before being published.
    · 23 days ago
    I never knew the wca handbook was available to read until 7 years ago and never used any online benefit publications before then I’ve had to learn the hard way about mandatory consideration and how to approach medicals and tribunals I had to learn myself threw all this minefield 
    • Thank you for your comment. Comments are moderated before being published.
      · 23 days ago
      @Tik tok @ Tik tok i had them but whenever i needed, never rembered i even had them/it, it was way to much of a read when one is down in the dungeon, as it were. So i did what you did. 

      Having said that Steve & B&W, and several mods were brilliant, especially Gordon's consise, clear valuable replies/help. 

      So again huge thanks to Steve & B&W all the mods and other readers/member, i shant ever forget the help i have had here. Sincerely Clearwater
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