Benefits and Work has published a brief members’ guide to “Life after managed migration”, now that the managed migration of employment and support allowance claimants to universal credit is all but completed and claimants are having to adjust to the new regime.

The 21 page guide covers items such as:

  • Screenshotting and downloading your journal  
  • Changes in your health
  • Complex needs
  • Alternative payment arrangement
  • Avoiding and challenging sanctions
  • Making a formal complaint.

There’s also a troubleshooting section which deals with issues such as:

  • My partner is now also disabled.  Can we add another LCW/LCWRA element to our claim?
  • The amount of New-Style ESA being deducted as income from your UC is different to what you actually receive. 
  • You have moved to UC and have now realised you should have been receiving more irESA (or other legacy benefits) before you moved.

Members can download the guide from the ESA and UC Guides page

Many thanks to Keely Gabriel for creating this new guide for us.

 

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  • Thank you for your comment. Comments are moderated before being published.
    · 3 days ago
    The force migration has most certainly not finished. I was forced over over a year ago and the Dwp have put me on less money than I should’ve been on even though I’m on transitional protection, failed to pay the service charge on my Flat, and now in my opinion (i’ve got to use those words for legal reasons) that  I owe them £5000 and are refusing to pay the service charge going forward to the point where it’s going to have to go to tribunal. All whilst my close relative has been diagnosed as palliative.The mistake is not mine. Fact. The mistake is the DWPs. And yet we all have to keep hearing how this migration is now complete. I can see a lot of tribunals coming up from mistakes made in the rush to migrate over the remaining people in order to be able to say as a government to the public “ look how clever we are we’ve done it” - in fact it’s an absolute mess and they left massive massive gaps for home owners where they simply didn’t seem to be a button to cover migrating over those people with service charges. They just had some really simple idea of what those were severe mental illness are like. They never considered for a minute that someone might have developed say schizophrenia whilst owning their home even if it is a crumbling one with a large mortgage which lets face it the Dwp are also not contributing to because we ended up with support mortgage interest loans whilst they told the public our housing is actually getting paid for. It’s an absolute joke. People are going to be homeless and pushing more onto the Nhs, which is going to just displace the cost or worse. I can’t believe more legal Action isn’t taken by our key charities and then it all seems to get left to small individuals doing it themselves in the most horrendous circumstances. Where are the charities organising multi litigation or or pushing back against all this?
    • Thank you for your comment. Comments are moderated before being published.
      · 4 hours ago
      @Truth teller Have you spoke to Citizens advice ?
      They Universal cr pay Housing Element for me which includes my service charge .
  • Thank you for your comment. Comments are moderated before being published.
    · 3 days ago
    I often write to UC via the journal, say to tell them something ( I let them know I was going to the Timms thing and would get a few quid) , and get no response whatsoever. What I’d like to know, Is that your obligation fulfilled if they don’t reply, or do you need to send them reminders to actually respond to you?

    • Thank you for your comment. Comments are moderated before being published.
      · 1 days ago
      @rookie Thanks
    • Thank you for your comment. Comments are moderated before being published.
      · 2 days ago
      @Bob UC tend to be less urgent about replying to you than they are about you replying to them.

      If it's showing in your journal, you have evidence, but you could also screen shot it.

      If you're still anxious you could ring them - do it as soon as the line opens and you'll get through quickly, and keep a note of the date and content of the call.

      All the best.
    • Thank you for your comment. Comments are moderated before being published.
      · 2 days ago
      @Bob If you've put it on your journal then it's on there for advisors to see so they can't say you haven't informed them 
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