As most readers will know, due to coronavirus, there are no PIP face-to-face assessments for at least 3 months from 17 March to 17 June 2020.

Telephone assessments are not new, they have been going on since PIP was introduced. We already have detailed information about telephone assessments in our PIP guide.

But we are also gathering extra information about how telephone assessments are being carried out during the coronavirus crisis, with assessors working from home and carrying out many more assessments.

If you have had a telephone assessment, especially since the lockdown began, we’d be really grateful if you would complete our brief, anonymous survey to help us learn more. It is all multiple choice questions and should only take a few minutes.

Take the PIP telephone assessment survey.


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