Benefits and Work is receiving numerous emails and comments from claimants whose PIP payment has failed to go into their bank account today. 

“I woke this morning my money did go in my bank 1st time ever since 2016 , I am trying to call them since 9 am machine comes on as I think I will go through to someone it just cuts off ridiculous.”

 “Trying to call due to missing a payment and I get through to the options, once selected I get cut off or a dial tone. I've attempted about 8 times currently.”

 “My payment never went into my bank. Tried a number of times without success. After several attempts a auto message stated that "some claimants (which probably means thousands)have not received their payments today and they are investigating". Hope they sort it out soon.”

It appears that there has been some sort of software issue and it is unlikely at this stage that phoning the PIP enquiry line is going to make any difference. 

We’ll post updates on this page when we hear anything more and, if anyone whose payment didn’t go in as expected does subsequently receive it, please post a comment below.

UPDATE TUESDAY 6 DECEMBER
Still no official announcement from the DWP about what has gone wrong and whether the problem has now been fixed.  But we are hearing from people whose payments have now been made, so it's probably worth phoning the PIP enquiry line if yours hasn't - assuming you can ever get through.

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  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    My pip down £100 told was overlap from previous award had new award from Jan this year won tribunal for 8 months in 2023 thank you kier starmer 
  • Thank you for your comment. Comments are moderated before being published.
    · 5 months ago
    My daughter's pip not gone in today 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 months ago
      @Helene Same here. Did she find out why she wasn't paid? My 4-week payment is due today, but I haven't received it. I tried calling them, but the call got disconnected a couple of times.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    i hadn't received my pip and trying to chase after them so don't know what is going on as i rely on the money for food shopping and everything else 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @ben I didnt receive today as well.  They find out overpayment for me, to ne honest with no reason, and than said its misstake and money ll be in tomorow. Not sure whats going on with them inside but something wrong with sistem
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I didn’t receive my payment today 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Mine hasn’t gone in too today 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Pip not gone in today
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Same happened to me today, 17/May/2024. should have got paid on the 10/May. Will call them tomorrow 
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    I didn’t paid today either what’s going on?!
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    I was meant to get my pip today but hasn’t gone in and can’t ring as there having service difficulties 
    • Thank you for your comment. Comments are moderated before being published.
      · 7 months ago
      @Hayley Hayley have u been paid yet my sons still hasn’t gone in 
    • Thank you for your comment. Comments are moderated before being published.
      · 7 months ago
      @Hayley Hi did you get it sorted,mine never went in today either keep getting cut off when i called
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    Was supposed to of had pip last night go into my bank and nothing  what us actually going on    the government want thousands if people to quit their  jobs to go on benefits   with the systems  as they are omg no  this us getting out of hand now  

  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    Mine was meant to go in today its not gone in now all my dire t de it's etc all gonna go to pot ..well looks like I'm not the only 1
    • Thank you for your comment. Comments are moderated before being published.
      · 7 months ago
      @Andy Did you get yours sorted out? I only found out today that my PIP wasn't paid on Wednesday when I checked my bank statement to do my budget for the next couple of weeks
  • Thank you for your comment. Comments are moderated before being published.
    · 7 months ago
    Missing pip . Payment was ment to go in Tuesday I called them Tuesday and they said there was a issue and my renewal form wasn’t logged on the system but was received. They advised they would reinstate the payment and would be with me by Friday today . Still nothing . Anyone else having this issue ?
  • Thank you for your comment. Comments are moderated before being published.
    · 8 months ago
    My PIP was supposed to be  paid into my bank on the 9 April and I haven't received it. Been  trying to speak to someone, but only get as far as my date of birth and telephone number then phone goes dead. Tell me my next payment is 7th of May , I still want April payment 
    • Thank you for your comment. Comments are moderated before being published.
      · 7 months ago
      @Lily Mine was meant to go in today and its not in first time that's happened  to me
    • Thank you for your comment. Comments are moderated before being published.
      · 7 months ago
      @Christine My payment was ment to go in Tuesday was told of a issue and they advised it would be in bank Friday . Just checked the bank still not there . 
      Did you get your payment sorted ?
  • Thank you for your comment. Comments are moderated before being published.
    · 8 months ago
    I checked my account and my last payment was on 9 Jan, phoned and could speak to a person but automated questions were asked and there mo change to my circumstances it told me I'd get my next payment 4th April but there's no payment made for me and march
  • Thank you for your comment. Comments are moderated before being published.
    · 8 months ago
    Is this a problem happening to many people?
  • Thank you for your comment. Comments are moderated before being published.
    · 8 months ago
    My pip is due today 27th march but hasn't gone in ? I have never had this problem before and been on pip 7 years ? 
  • Thank you for your comment. Comments are moderated before being published.
    · 8 months ago
    My pip always goes in 27th every month unless it's a bank holiday  it's not in today i need that money desperately 😩 
  • Thank you for your comment. Comments are moderated before being published.
    · 8 months ago
    Has anyone eles pip not gone in mine was due today 27th march and it’s not been paid into my bank ? What should I do ? 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I was ament to get mine on the 14 th and it hasn’t gone in
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    Hi has anyone got less money from pip today 

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