Benefits and Work is receiving numerous emails and comments from claimants whose PIP payment has failed to go into their bank account today. 

“I woke this morning my money did go in my bank 1st time ever since 2016 , I am trying to call them since 9 am machine comes on as I think I will go through to someone it just cuts off ridiculous.”

 “Trying to call due to missing a payment and I get through to the options, once selected I get cut off or a dial tone. I've attempted about 8 times currently.”

 “My payment never went into my bank. Tried a number of times without success. After several attempts a auto message stated that "some claimants (which probably means thousands)have not received their payments today and they are investigating". Hope they sort it out soon.”

It appears that there has been some sort of software issue and it is unlikely at this stage that phoning the PIP enquiry line is going to make any difference. 

We’ll post updates on this page when we hear anything more and, if anyone whose payment didn’t go in as expected does subsequently receive it, please post a comment below.

UPDATE TUESDAY 6 DECEMBER
Still no official announcement from the DWP about what has gone wrong and whether the problem has now been fixed.  But we are hearing from people whose payments have now been made, so it's probably worth phoning the PIP enquiry line if yours hasn't - assuming you can ever get through.

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  • Thank you for your comment. Comments are moderated before being published.
    Mika · 2 months ago
    Pip not gone in today been checking since 12am
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    Kayleigh · 2 months ago
    My ment to go in today 
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      Polly · 2 months ago
      @Kayleigh Hey hun yeah I’m trying to get hold of them no payment today been on phone hour 
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    will · 3 months ago
    mines not in either due today
  • Thank you for your comment. Comments are moderated before being published.
    Shaza · 3 months ago
    My pip has not gone in today
  • Thank you for your comment. Comments are moderated before being published.
    Lucas Overton · 3 months ago
    My pip payment has not gone in
  • Thank you for your comment. Comments are moderated before being published.
    Lee · 3 months ago
    My pip has not gone in. WHY????
    • Thank you for your comment. Comments are moderated before being published.
      Sanaa · 3 months ago
      @Lee Anything about it why it has been missing 
    • Thank you for your comment. Comments are moderated before being published.
      Sanaa · 3 months ago
      @Lee Hello Lee... Did you phone them on the pip inquiry line.. Have you got any information 
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    Z bibi · 3 months ago
    My money not gone in 
  • Thank you for your comment. Comments are moderated before being published.
    Robyn · 3 months ago
    My PIP hasn’t gone into my account… does anyone know whats happening? 
    • Thank you for your comment. Comments are moderated before being published.
      Sanaa · 3 months ago
      @Robyn I don't know neither I have not got my money I feel scared and depressed 
  • Thank you for your comment. Comments are moderated before being published.
    Sanaa · 3 months ago
    My pip was due and I didn't get paid...I want to know whether the people have been complaining here got paid or not.. is it just a payment delay or something else!
  • Thank you for your comment. Comments are moderated before being published.
    Alisha · 3 months ago
    My money not gone in 

    • Thank you for your comment. Comments are moderated before being published.
      Sanaa · 3 months ago
      @Alisha Alisha did you get your paiment.. I hope you did. Is it payment delay or something else 
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    Sky · 3 months ago
    Just spoke to PIP and they told me my next payment will be on the 26th. One day late but at least I’m being paid 
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    Sky · 3 months ago
    Has anyone been paid yet????
  • Thank you for your comment. Comments are moderated before being published.
    Sky · 3 months ago
    It’s the 25th of October and PIP usually pay me every month minus 3 days, so last month I was paid on the 28th I should’ve been paid on the 25th of October which is today. Usually my payment goes through at midnight, but still isn’t here at 6:30am. Anyone else have this issue? 
    • Thank you for your comment. Comments are moderated before being published.
      Jodie kavanagh · 3 months ago
      @Sky My payment has not gone on today either a d I was due today 25th .. have you managed to get any thing sorted or speak with them by any chance? 
    • Thank you for your comment. Comments are moderated before being published.
      Sam Morgan · 3 months ago
      @Sky I haven’t received my payment mate. It’s my first one. I received the back payment 2 weeks ago, but that covered July - September (applied end of june) Should I be receiving Octobers today? It did say the last Wednesday of every month. Thanks in advance for any help. 
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    Shan Lovesey · 4 months ago
    I was meant to get mine today and it hasn’t gone in. First time this has ever happened. I’ve got food shopping I need to get and bills to pay as well. 
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    Anon · 4 months ago
    Pip due today - 1st October,  Saturday -, should have come in yesterday, but didn't.
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    Christine maddison · 4 months ago
    My pip goes into my bank every 28 days, and has done for years. But this month September payment should gone in on Friday.  Never got it ,first time for years. Anyone not got there pip this month 2023
  • Thank you for your comment. Comments are moderated before being published.
    Unknown male · 5 months ago
    Pips has missed 2 of my payments now one for August and one for yesterday  i only noticed this yesterday that they missed 2 payments
  • Thank you for your comment. Comments are moderated before being published.
    Elaine · 5 months ago
    I'm in the same boat with you, I've have never had a problem with my pip going into my bank, expect this month I haven't received my payment. 
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    Anto · 5 months ago
    I’m due my pip payment on 28th but it’s usually paid early because of the bank holiday but not received a payment. Has anyone else had the same issue? 
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    jordan · 6 months ago
    my pip payment wasnt paid today 

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