Benefits and Work is receiving numerous emails and comments from claimants whose PIP payment has failed to go into their bank account today. 

“I woke this morning my money did go in my bank 1st time ever since 2016 , I am trying to call them since 9 am machine comes on as I think I will go through to someone it just cuts off ridiculous.”

 “Trying to call due to missing a payment and I get through to the options, once selected I get cut off or a dial tone. I've attempted about 8 times currently.”

 “My payment never went into my bank. Tried a number of times without success. After several attempts a auto message stated that "some claimants (which probably means thousands)have not received their payments today and they are investigating". Hope they sort it out soon.”

It appears that there has been some sort of software issue and it is unlikely at this stage that phoning the PIP enquiry line is going to make any difference. 

We’ll post updates on this page when we hear anything more and, if anyone whose payment didn’t go in as expected does subsequently receive it, please post a comment below.

UPDATE TUESDAY 6 DECEMBER
Still no official announcement from the DWP about what has gone wrong and whether the problem has now been fixed.  But we are hearing from people whose payments have now been made, so it's probably worth phoning the PIP enquiry line if yours hasn't - assuming you can ever get through.

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  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    I was due my pip today hasn't gone in 
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    My last pip payment was on the 22nd of December so I was due to be paid today on the 19th off January but I have still not been paid. 
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    mine last was on 5/12/2023 and i still not recived
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    Mine was supposed to go in today 
    And hasn’t my son last payment was 22nd dec 
    I can see people are having problems with payments 
    Does anyone know what’s going on 
    • Thank you for your comment. Comments are moderated before being published.
      · 10 months ago
      @Han I've not been paid mine either and I got paid on the 22nd December aswell 
    • Thank you for your comment. Comments are moderated before being published.
      · 10 months ago
      @Han hi i was meant to be paid tonight, still haven’t 
    • Thank you for your comment. Comments are moderated before being published.
      · 10 months ago
      @Han Mine is a week late :(
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    Haven’t been paid on time like I usually do and it’s stopping me staying up to date with bills n debts 
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    Mine due 16th January 2024.still not in ?
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    Mine due 10th. Still not in?
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    I was due a pip payment today but it hasn't gone in first time this has happened never had any problems before.
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    My pip should of gone In today the 10th it hasn't how come? 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    I was supposed to receive my pip on the 28th of December 2023 and haven't received anything yet
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    Anyone had any luck with payment mine still not got in as well 
    • Thank you for your comment. Comments are moderated before being published.
      · 11 months ago
      @Adam Did you receive a payment on the day still? Just later on?
    • Thank you for your comment. Comments are moderated before being published.
      · 11 months ago
      @David Mine usually goes in just after midnight and was due today (3/1/24) but hasn’t gone in yet. I know it’s only an hour but it’s usually spot on, it’s gone in every other time as normal 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    I was supposed to be paid pip on 8/12/23 and still not recovered it has anyone had any luck with payments?
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    My pip was on 15/12/23 and have not received nor what I have been on owed that should have been paid to me on 14th November
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    My pip payment was due on 15/12/23 but not received yet. 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    My pip was due 22/12/2023 phoned Dwp 3 times ,was advised on each occasion to contact my bank as they said it was pending on Dwp side.My bank have looked into it and nothing has been received even with bank transaction number.Its now 26/12/2023 and still no payment received. 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    My pip was due in today and not gone in. It’s 4 days before Xmas Jesus Christ 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    Hi my pip was due today. Rung the helpline and automated confirmed the amount and was due today..but nothing has gone in.
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    My daughter has been awarded 10 years she has a severe learning disabity and severe anxiety ptds and I sent her camhs forms in and she just got awarded they even said she wouldn't be upto a assessment I can see her 10 pounds weather payment is pending it's half four now and still no payment 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    I haven't received any since 3rd November
  • Thank you for your comment. Comments are moderated before being published.
    · 1 years ago
    No Pip today for my disabled son, it was due today. Can anyone who’s posted recently tell me if their late pip actually went in or not? I work all day so tried to call Pip at lunch, ended up in queue and if you try calling after work you are still in a queue. I’m now paranoid I’ve missed a letter or something for a review even though we only got the award in July. I’m also paranoid as we have really nasty nosey neighbours who would read any mail that may have been put with theirs and then decide for fun to report us for benefit fraud, they are always up to nasty reporting tricks against anyone in the road! Please any one else missing Pip today then at least I can try to calm my mind until I can get a day off in the week to sit on the phone 😭TIA  
    • Thank you for your comment. Comments are moderated before being published.
      · 11 months ago
      @Julie No it’s still not gone in, called and called in the rare lunch times I get, and end up in a queue, it’s neigh on impossible to speak to any one and by time I get home from work it’s shut. Can’t rely on being able to call at lunch as my job doesn’t get a set lunch or I’m driving in the car to next meeting. Definitely no merry Christmas in our house. I’ll have to try once I’m on Xmas break after tomorrow. 
    • Thank you for your comment. Comments are moderated before being published.
      · 11 months ago
      @Lostmamma Same with my daughters today she has a severe learning disabity but her 10 pounds weather payment has did you manage to get it sorted out thanks in advance 

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