Claimants in Scotland are being asked to help the Scottish government look at ways to improve the benefits system.

Anyone who has applied or has considered applying for any benefit scheme is encouraged to take part in an online survey. There are nine questions in the survey, and it should take around 10 minutes to complete.

The questions cover:

which benefits are being claimed;

how long it took to receive a payment;

how applicants found the process of applying for benefits, and whether communication about the benefit was easy to understand; and

whether the money received is enough for basic needs.

The Scottish government will be rolling out Adult Disability Payment (ADP), the replacement for PIP in Scotland, in 2022.

Initially, there will be no changes to the activities or descriptors. But once the transfer has been completed, they intend to make improvements to the system following a consultation in 2023.

The current survey is a first chance for Scottish claimants to begin influencing changes in the system north of the border.

You can find a link to the survey on this page.


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