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Update to Successful ESA to UC Managed Migration guide

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Benefits and Work have updated our 61 page guide to Successful ESA to UC Managed Migration.

The updates include:

  • Calculating the transitional element (page 33) – extra detail about what information claimants should have available if they are checking their award.
  • Managed migration and other benefits (page 37) – reminder to check local council tax support rules as entitlement may be different when on UC.
  • If you receive contributory-ESA (Page 42) – updated to reflect change to DWP website confirming CB-ESA claimants will have to agree a claimant commitment for NS-ESA
  • New section: You were NOT receiving contribution-based ESA, but the DWP have now told you that you will receive New-Style ESA (page 53)
  • New section: You are receiving New-Style ESA and UC at the same time and are finding this confusing (page 54).
  • New section: The amount of New-Style ESA being deducted as income from your UC is different to what you actually receive (page 54)

Members can download the latest version of Successful ESA to UC Managed Migration from this page

 

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  • Thank you for your comment. Comments are moderated before being published.
    Jane
    · 11 days ago
    Hi, I've recently migrated over from ESA to UC. My award is made up of contributory new style ESA and UC (no idea why it's contributory). I used to get full council tax benefit, now I'm told I'm not eligible for any. And I'm worried if this is the case that I'm also potentially not eligible for free prescriptions either (I've claimed two in the past two weeks, ticking UC, which would be a big fine if I've got it wrong). My income hasn't changed but suddenly my eligibility for things has. I don't know where to turn for help. Has anyone else had this problem?
  • Thank you for your comment. Comments are moderated before being published.
    tomnook
    · 11 days ago
    If anyone is from Northern Ireland going through this process don't try passing the online identy check with a Northern Ireland driving licence because it will fail. It seems other regions have letters on the driving licences and we just numbers. You could probably pass if you have the other forms of ID suggested. I passed the financial check just fine and needed a phone call to check my ID over the phone by answering a few questions.

    If you previously were in the ESA support group you'll be happy to know we won't be contacted by work coaches or have to call in to the local job centres as reported by people here. I've been told this by an advisor when I asked about my worries being able to attend on my bad days. 
  • Thank you for your comment. Comments are moderated before being published.
    Helen Galloway
    · 12 days ago
    I don’t suppose there’s been anything said about what’s happening with people on new style ESA in the support group. I don’t keep up with everything on here as much as it can make me anxious. I’ve asked my MP but as yet they haven’t received a reply from DWP. I spoke to an advisor from DWP who said they thought we might at some point be migrated to UC where I would lose entitlement. If this is the case that this is being discussed or proposed it would be a nice sly little way to get rid of us off the books without a lot of notice or attention. Think we need to know what their devious little plans are if true . If anyone has any information can they let me know thank you 
  • Thank you for your comment. Comments are moderated before being published.
    Tina B
    · 16 days ago
    The migration from ESA to universal credit is just a way to give you less money. They agreed to give me 2 weekly payments a month only to change it to twice monthly, the same amount which means I am losing 4 weeks money over a year,about £50 a week worse off and my council says they don't give 100% council tax benefit to people on universal credit like they do people on ESA so I have to pay 55% of my council tax, about £80 a month. So I am far worse off. The so called advisors are rude, uncaring and unhelpful. The whole process left me feeling suicidal, anxious and very unwell.
  • Thank you for your comment. Comments are moderated before being published.
    micky h
    · 17 days ago
    UC Migration is a sham!
     stop me if i am wrong, the purpose of U/c migration is to get poeple on E.S.A and other benifits onto Universal Credit. i migrated from E.S.A income related on to U/C. Fearing that i would get one monthly payment due to disabilty and can not function with change too well i ask them to split it into two payments for me to manage easier. To my horror i have ended up with 4 payments all different amounts, which makes it
    • Thank you for your comment. Comments are moderated before being published.
      Andy
      · 11 days ago
      @RookiesUncle I'm £147 a month better off and a number of people I know are better off than before.
    • Thank you for your comment. Comments are moderated before being published.
      Ivan
      · 13 days ago
      @RookiesUncle It's good that some people are better off on UC. However, evidently, a good number of those suffering ill-health are worse off. That's clearly unfair! Whether
    • Thank you for your comment. Comments are moderated before being published.
      RookiesUncle
      · 14 days ago
      @Ivan I am £116 pounds a month better off on Universal Credit but dont claim Housing Benefit.
    • Thank you for your comment. Comments are moderated before being published.
      Ivan
      · 16 days ago
      @micky h Indeed.  It could have been so much simpler in this day & age. An automatic transfer. That would've avoided so much stress. No excuses for not doing that. But after fast-tracking the transfer process well ahead of their original deadline, I guess the added stress was deliberate, knowing that myriads would drop out of claiming UC altogether, as many have. For eg., those nearing retirement. - My own deadline is 30th October. I shall leave it until about 2 days before that. If only I could merely survive without it, I'd do so. 
  • Thank you for your comment. Comments are moderated before being published.
    MRPeck
    · 17 days ago
    I understand that that two claimant commitments are needed one for universal credit  and one for new style ESA . An appointee/deputy cannot give a claimant commitment.  Will there be a mechanism in place to ensure that that ESA are aware of the position so that an appointee /deputy is not requested to give a commitment which cannot be given by them? . 
  • Thank you for your comment. Comments are moderated before being published.
    Susan
    · 17 days ago
    The issue we encountered was miscalculation of deductions due to Industrial Injury Disability Benefit. It was deducted £-for-£ from ESA and likewise should be deducted from UC. However, the DWP were using the net ESA figure after deducting IIDB when calculating the transitional protection, and then deducting IIDB from UC - ie deducting it TWICE. The issue was clear when looking at the total benefit amount for the year. I sent full calculations three times via the journal with them simply replying they were correct, before it finally got a proper review and recalculation. I’ve seen the same miscalculation happen to others who receive IIDB on disability forums, so something to watch out for.
  • Thank you for your comment. Comments are moderated before being published.
    Neil Cook
    · 17 days ago
    It seems like I dodged a bullet with this one. I switched from ESa support group to LCWRA about 4 yrs 
  • Thank you for your comment. Comments are moderated before being published.
    Matata2011
    · 17 days ago
    Hi everyone,I have just migrated from ESA Support Group to UC under Managed migration before the deadline.Everything went well I filled with the help of my PA.Every reasonable adjustment was given my Identification was done on phone & ok.Fast forward I got notification to sign a Client Commitment again after it was marked complete.
    I was also asked to provide Fit Note’s.
    It seems some of the people at UC don’t know the rules around ESA Support Group.
    Citizen Advice is on it hopefully it gets sorted.This is extremely stressful.
    I am informed ESA & UC are not linked,possibly the reason for the confusion.
    I don’t know what tomorrow holds its confusing to understand why they mix up managed migration with Natural yet I simply filled up as managed migration following their legal invitation letter.I am worried about my Transition Protection.What life and nightmare!
    Any advice will be appreciated.
    Thanks 
    • Thank you for your comment. Comments are moderated before being published.
      RookiesUncle
      · 16 days ago
      @Matata2011 If you are able to go into the job centre, as I applied for UC using their computers and didnt have a problem.
  • Thank you for your comment. Comments are moderated before being published.
    LW
    · 19 days ago
    Hi - can anyone help with this? 

    I'm starting to get sicker with distress dealing with the dWP. I've been forced to do the migration from ESA to UC about three months ago.  I did it in time for the deadline and submitted online for the migration ON the actual day I got my ESA payment. I think perhaps I should have done it the day AFTER I got my ESA payment but there is no proper help out for me except B&W where i have to get all my help so i think I might have messed up there. 

    Here's the context before I ask the questions:

    - the UC finally seem to have put in their notes in my journal a calculation for around the TOTAL monthly payment I was expecting to get once i had migrated over with tranisitional protection but it then doesn't actually seem to have been paid in reality. 

    - during the migration over I got a bit of ESA, some weird payments from JSA because I think I was sat in limbo land of them not getting on with the process probably due to staff shortages and then I got some UC payment.  But when I added up all the bits and bobs of payments - it was a mess - the ESA, JSA and UC, it did not come to the transitional protection TOTAL amount. 

    - I waited a bit longer.  Then when the second payment of UC came, they said it was about £600 under because I was still getting some ESA.  I didn't think I was but when I checked ESA have continued to pay SOME monies to me. NOT the £600, the UC say ESA paid.  So, I am have a shortfall on the total payment for yet another month. 

    - I asked UC if I was supposed to contact the ESA Dept as some sort of message in the journal had said that I had to but then when I queried it, they said, no I did not need to contact the ESA Dept.  I was loathed to anyway because I think because it could disrupt the migration process?  I had also asked them if they would  get in touch with their own ESA Dept to find out why I was getting those payments and they said they could not on the grounds of GDPR.  Apparently, the right hand can't talk to the left hand so they leave the confused sick to do it. We can't.

    Here's my questions:

    - why when the monies are added up for the FIRST month (I think it was even longer actually, about 5-6 weeks) from both ESA, JSA and UC, does it not come to the TOTAL amount that I should be getting according to the total that the UC say I should under my transitional protection? 

    - now, two months in to the migration,  why when the ESA payments and UC payments are added together, is it still about £50 short on the TOTAL calculated that I should receive under transitional payments? Is it because I submitted my migration form ON the day I received my ESA and I did not wait until the day AFTER? And will that right itself or do I have to do something to sort that out?

    - is UC wrong and I SHOULD be contacting the ESA Dept? I only want to ask the ESA Dept WHY they are still paying me ESA? But I am worried that they will go one step further and use the letter as an  excuse for them to stop those ESA payments. That would put me even more under what the TOTAL payments should be under the transition protection and make me homeless. 

    ON TOP OF IT HERE IS A WARNING TO ANYONE SUBJECTED TO THE FORCED MIGRATION FROM ESA TO UC WHICH THE DWP DO NOT TELL YOU AND YOU JUST FIND OUT. IF YOU HAVE AN DWP SMI MORTGAGE LOAN, THE DWP JUST STOP IT AND USE THE FORCED MIGRATION FROM ESA TO UC AS THE EXCUSE TO STOP IT.  I HAD NO IDEA THEY WOULD DO THAT - NO ONE TOLD ME - OR WORSE STILL THAT THE DWP HAD STOPPED 10 DAYS EARLIER THAN WHEN I RECEIVED THE LETTER FROM THEM TO TELL ME THEY WERE GOING TO STOP IT.  IN MY VIEW,  AN INHUMANE AND TERRIBLE THING TO DO. 

    Can anyone answer the questions I have put above. I'm getting really distressed. Thank you. 


    • Thank you for your comment. Comments are moderated before being published.
      Debra
      · 10 days ago
      @LW I'd contact CAB. I spoke to them yesterday, because I thought I was £50.50 a month worse off on new style ESA and UC. She patiently gave me a breakdown of how she calculated the amount I was entitled to, and it was £7 a month less. This was because I did not include my HB as income when I worked it out and mistakenly found a 'shortfall' of £50.50. 

      Don't waste your time contacting ESA, they are not connected to UC and can't help you. AIso, when you call UC they make a note on your journal e.g. ask your case manager to look at your issue within a certain timescale.

      Don't give up. I know sometimes it's easier said than done but stay strong. I explained on the journal how all the stress of having to chase them was having a negative impact on my mental and physical health. Keep calling them until they resolve it. I was without any money, including HB for a month, until suddenly my case manager decided to do her job and noted on my journal that I was owed over £1,200.  

      Sending you strength and prayers. 
    • Thank you for your comment. Comments are moderated before being published.
      Littlekitty
      · 17 days ago
      @LW
      My TP was off by about £50. I asked for a calculation but it wasn't detailed enough to show specifics, so I asked for someone to call and explain.
      She was understanding and went through the whole calculation with me. Turned out what I thought was TP and what they think is TP are two different things. 
      I thought it was just my straight ESA amount, but the calculation included housing costs (rent). By the time she went through it with all the deductions I understood it and the amounts balanced, but I couldn't explain it now.
      But it's not a straight swap, you get eg. £245 ESA so that will be your TP amount.
    • Thank you for your comment. Comments are moderated before being published.
      Tonedial
      · 18 days ago
      @LW
      How to apply for an SMI loan on Universal Credit

      Check eligibility: You can apply for an SMI loan if you are on Universal Credit.

      Request information: Contact the Department for Work and Pensions (DWP) to ask how to apply for the SMI loan.
      Make the application: The DWP will process your application for the SMI loan.

      ...If you stopped getting SMI because you stopped getting a qualifying benefit

      You’ll start getting SMI again straight away if:

      you stopped getting Universal Credit but you started getting it again within 6 months
      you stopped getting Pension Credit and you were moved to Universal Credit
      you stopped getting Income Support, income-based JSA or income-based ESA, and you applied for Universal Credit within a month

      Otherwise, you’ll have to wait the normal period before getting SMI again.

    • Thank you for your comment. Comments are moderated before being published.
      Mick
      · 19 days ago
      @LW
      Hi LW, sorry to hear of your difficulties, unfortunately yet another victim of the DWP and their useless, brutal, inhumane and vindictive system.

      I personally can't help but, I would urge you to contact Citizens Advice or any local welfare advice services you are able to.  Your local council will usually have a welfare advisor that may be able to help clear things up.

      I hope you are able to get assistance and resolve this.

      Wish you the best,
      Mick
    • Thank you for your comment. Comments are moderated before being published.
      phil
      · 19 days ago
      @LW That's criminal stopping the mortgage payment. You could lose your home. Grounds for legal action ? I'm about to do the migration thing myself.

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