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Victory Leaves Bad Taste In Mouth
10 years 9 months ago #123555 by Gordon
It's entirely up to you, we will support you either way
All I am saying is that the you are clearly getting frustrated by the answers you are getting from the DWP, the argument and the applicable law remains the same whether you address it today or in two years time, if you actually need to deal with it at all.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Victory Leaves Bad Taste In Mouth
Bluebear wrote: But wouldn't it be better to chase for a response now rather than later? (Unless I'm misunderstanding your reply) If we leave unresolved now and my dad is placed within WRAG in 2 years time for example (though unlikely) I would assume it would be harder to resolve then.
It's entirely up to you, we will support you either way
All I am saying is that the you are clearly getting frustrated by the answers you are getting from the DWP, the argument and the applicable law remains the same whether you address it today or in two years time, if you actually need to deal with it at all.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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10 years 7 months ago #125044 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Victory Leaves Bad Taste In Mouth
Hi BB
You have to wonder if the DWP send their staff on courses on how to write misleading letters
I think the paragraph labelled "55" is the key one as it confirms that the time spent waiting for the appeal will not count towards the 365 days if the claimant is placed in the Support Group.
Given the problems you have had with this area I would take copies of the letter and put each one in a very safe (but different) place.
Gordon
You have to wonder if the DWP send their staff on courses on how to write misleading letters
I think the paragraph labelled "55" is the key one as it confirms that the time spent waiting for the appeal will not count towards the 365 days if the claimant is placed in the Support Group.
Given the problems you have had with this area I would take copies of the letter and put each one in a very safe (but different) place.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Please Log in or Create an account to join the conversation.
10 years 7 months ago #125050 by Steve Blue
Replied by Steve Blue on topic Victory Leaves Bad Taste In Mouth
The Complaints Resolution Manager did state "If you do have any further questions, please do not hesitate to contact me." I am tempted to reply to the email thanking them for their swift reply and politely ask them just to clarify that the days have been reinstated 
I probably won't. We'll likely just keep the email and hope this matter doesn't rear its ugly head again in the future.
I know this may seem like overkill, but it's very frustrating when you spend months waiting for resolution amidst very stressful times, and finally, even after the courts prove that you were right all along, you still don't appear to receive a conclusive response from the DWP
I probably won't. We'll likely just keep the email and hope this matter doesn't rear its ugly head again in the future.I know this may seem like overkill, but it's very frustrating when you spend months waiting for resolution amidst very stressful times, and finally, even after the courts prove that you were right all along, you still don't appear to receive a conclusive response from the DWP
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