medical assessment help required

any help would be most appreciated. Filled in a form following the B&W guide by September of last year, filled this in fully whereby how detrimental it would be for them to go out to work etc and how the disabilities that this person has limit them in every area of their life whereby they are virtually housebound/bedbound for most of the time (this was reiterated throughout the form). This week Atos sent them a letter requiring them to attend a medical, when she is so depleted and cannot leave the house. On the form we asked for a home visit as she would not be able to attend the medical, but obviously they are not listening. We also let them know that her GP comes out to the house as she is not able to go to the medical centre. The GP has told us that they have not heard from ATOS at all. On top of this a family member phoned on her behalf the other day and they said that they would need in writing from the GP the reasons why she is not able to attend the medical, would this be enough? would they then do a home visit?. On top of this I have been battling on the individual's behalf to get her treatment as the GP's will not put anything in place saying it is mental health, where the mental health team are saying that it is the physical condition that is driving the mental health symptoms. On top of this an inquiry with the NHS trust has been launched over a year and a half ago and is still ongoing with the local MP involved, and a serious incident review has been launched into her care and treatment (non-existent, but another issue). Since the form has gone off we have had private tests done that have shown up serious issues with the thyroid (poss graves/hasimotos), adrenal underfunctioning and possibly major issues with the stomach (we are awaiting the outcome of these tests). But the GP's refuse to recognise the private tests, so we have had to find a private doctor to get to the bottom of these conditions which have been going on for twenty years. Any advice about the medical issue would be most appreciated as I am now at the end of my sanity about what to do. p.s. just found out today that the GP heard from DWP end of last year and sent the form back without our knowledge!.

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