PIP

L

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There appear to be considerable delays in the system at the moment, these seem to be primarily in the areas of booking an assessment, actually holding it and finally in the production of the report and sending it to the DWP. The delays have eased slightly in the last month but they are not even close to catching up yet.

Unfortunately there is little that claimants can do to speed up the process, even involving your MP is unlikely to make much difference as the problems appear to be the result of a serious under resourcing by both PIP assessment companies' ATOS and Capita.

All you can do is to contact the assessor for your claim, there should be a contact number on the letter that accompanied the PIP2 form, to find out how far your claim has progressed, I assume that this is a new claim, in which case you should expect to require a face to face assessment.

Gordon

Lawall19 wrote: Thank you for your advice.
I was due to have a face to face with atos in February.
I've had multiple sclerosis for 16 years and not been on DLA before
I have a wheelchair to get around on.
My psychiatrist wrote a letter to Atos and they no longer need to see me.
Do you know if it's Atos that's doing the face to face? Because where I am it's on second floor.
Lisa

The map on the following link shows which areas are covered by which assessor company

www.gov.uk/government/publications/pip-postcode-map-uk

Gordon