- Posts: 59
- Forum
- Members forums
- ESA, PIP, UC and DLA Queries and Results
- Final ESA payments when moving onto a new benefit
× Members
Final ESA payments when moving onto a new benefit
- mermaid
- Topic Author
- Offline
Less More
10 years 9 months ago - 10 years 9 months ago #124192 by mermaid
Final ESA payments when moving onto a new benefit was created by mermaid
I am moving from ESA Contributions Related Support Group onto State Pension on Sat 6th September. My last payment for ESA is on Wed 27th August, so that is about a 9 day gap.
When I asked the lady in the Pension Dept today about how that shortfall part gets paid, she indicated that it doesn't and that this is true for anyone going from one benefit to another now, as if this was a newish policy.
I don't know if I misunderstood her, but I mentioned this on another forum earlier today and someone said that they had been fighting for the same issue, and it had taken 6 calls and needing to speak to a senior officer before it could be put right, and that he said that she should have the shortfall paid.
Do you have any info on this, and know which is correct? Who should I pursue it with?
When I asked the lady in the Pension Dept today about how that shortfall part gets paid, she indicated that it doesn't and that this is true for anyone going from one benefit to another now, as if this was a newish policy.
I don't know if I misunderstood her, but I mentioned this on another forum earlier today and someone said that they had been fighting for the same issue, and it had taken 6 calls and needing to speak to a senior officer before it could be put right, and that he said that she should have the shortfall paid.
Do you have any info on this, and know which is correct? Who should I pursue it with?
Last edit: 10 years 9 months ago by . Reason: Tick.
Please Log in or Create an account to join the conversation.
- Gordon
- Offline
Less More
- Posts: 51284
10 years 9 months ago #124195 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Final ESA payments when moving onto a new benefit
Mermaid
I am no aware of any issues that would prevent payment.
ESA is paid fortnightly in arrears, you remain eligible for ESA until the day before you reach State Retirement Age and your pension kicks in, you should receive a part payment of ESA for the period from you last normal payment date to the date your ESA claim ceases.
Where there may be a problem is that this will likely be a manual payment as I doubt the ESA payment system can handle it, but that should not be any reason for it not to be made.
Gordon
I am no aware of any issues that would prevent payment.
ESA is paid fortnightly in arrears, you remain eligible for ESA until the day before you reach State Retirement Age and your pension kicks in, you should receive a part payment of ESA for the period from you last normal payment date to the date your ESA claim ceases.
Where there may be a problem is that this will likely be a manual payment as I doubt the ESA payment system can handle it, but that should not be any reason for it not to be made.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: mermaid
Please Log in or Create an account to join the conversation.
- mermaid
- Topic Author
- Offline
Less More
- Posts: 59
10 years 9 months ago #124201 by mermaid
Replied by mermaid on topic Final ESA payments when moving onto a new benefit
Thank you Gordon - that is really helpful to know. I will maybe ring them up to check it out after next Wednesday.
Please Log in or Create an account to join the conversation.
Moderators: , Gordon, latetrain, BIS, Catherine, Wendy, Kelly, greekqueen, peter, Katherine, Super User, Chris, David