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CHANGE IN CIRCUMSTANCES

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10 years 3 months ago #128850 by jan1
CHANGE IN CIRCUMSTANCES was created by jan1
Hi, something strange is happening with dss and changes in circumstances. i got a letter off them it did not have the usual NI number or my address on it, in fact it did not even say dear mrs xxx it was one piece of paper that said "have you let us know about these changes" then a list of things like: if someone moves in with you, if you win the lottery, if you inherit etc. but i had a phone call two days before off someone saying they were from dwp and asking for my NI number and bank details, i told them to go away or words to that effect. i rang the number on the letter and they said they are sending out a standard letter to everyone and if my circumstances have not changed then thats ok but i don't know anyone else who has had one and the brown envolope was hand written and looked as if it had been opened then re-sealed. can anyone tell me if this is what they are now doing or am i being targeted or anything else for that matter. i appreciate any feed back thank you.

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10 years 3 months ago #128865 by Gordon
Replied by Gordon on topic CHANGE IN CIRCUMSTANCES
Jan

I have not seen this letter before and I am not aware of anyone else on this forum or any of the other forums that I monitor having received one.

It is extremely unusual for the DWP to send mail with a hand written envelope, I am not even sure that they can.

All letters from the DWP should include your National Insurance Number.

The only contact number that the DWP would use is 03456 088545.

Based on what you have posted, I am concerned that this letter was not from the DWP, you may be able to check its status by contacting the DWP on the above number and asking them to confirm that they have sent it.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: jan1

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10 years 3 months ago #128871 by jan1
Replied by jan1 on topic CHANGE IN CIRCUMSTANCES
Hi Gorden,
thank you very much for your reply, I've been worried about this but when I rang the number which is 0161 257 1244 they said they were job centre plus so I don't know if this makes a difference or not.

I have also spoken to other people who I know to be on esa and they haven't seen one of these either but one person said they had and that they will be investigating me about something as it happened to them and 4 days later they received another letter, this time with the names and addresses on and were told someone was going to visit them.

whoever I spoke to said they are sending them to everyone but it's strange know one else has had one except this one person.

I really do appreciate any information given, thank you. :unsure:

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10 years 3 months ago - 10 years 3 months ago #128873 by jan1
Replied by jan1 on topic CHANGE IN CIRCUMSTANCES
hi gordan,
thank you for your reply, I am worried about this myself but the number that was given was not 0345 or anything like it, it is just a normal number, which I rang. the woman said they were job centre plus and that they are sending them out to everyone but know one else has had one except one person I spoke to who said they had one and 4 days later they got another one saying they were being investigated and that they were going to visit them, which is what happened so I am now thinking I am being investigated for something or other.

I really do appreciate any info I get, thank you.
Last edit: 10 years 3 months ago by bro58.

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10 years 3 months ago - 10 years 3 months ago #128874 by bro58
Replied by bro58 on topic CHANGE IN CIRCUMSTANCES

jan1 wrote: hi gordan,
thank you for your reply, I am worried about this myself but the number that was given was not 0345 or anything like it, it is just a normal number, which I rang. the woman said they were job centre plus and that they are sending them out to everyone but know one else has had one except one person I spoke to who said they had one and 4 days later they got another one saying they were being investigated and that they were going to visit them, which is what happened so I am now thinking I am being investigated for something or other.

I really do appreciate any info I get, thank you.


Hi J1,

As Gordon has stated, this letter is not the norm.

I am also most surprised that you have been given a direct phone contact number for The JCP, trying to get these direct contact numbers is generally like trying to get "blood out of a stone"

All DWP contact numbers given are generally to a Call Centre as with :

THE ESA PHONE NUMBER DWP : 0345 608 8545 Press Option 3 for ESA.

I would do as Gordon has advised and ring the number above.

bro58
Last edit: 10 years 3 months ago by bro58.

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10 years 3 months ago #128878 by little effie
Replied by little effie on topic CHANGE IN CIRCUMSTANCES
Hi J
I was just wondering if you are in the 0161 area code JC+ catchment area because not that number certainly had trouble with scam telemarketing companies working from that area code so please be careful with any details they may try to glean from you

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