wendy wrote: I thought a heart was a successful claim.I am confused and if I knew where to find an exclamation mark on this key pad then I would do one - all I know is that my last email did not say that I was reporting a successful claim but I would imagine I have done something wrong - not very up to use of computer.ah well
Hi W,
The Red Heart Icon is at the top of the post that you are writing along with other "Topic Icons" !!
Moderators change the Topic Icon to a Red Heart when a member posts a success story.
This makes it easier for other Mods, the site owner an other members to identify "Good News" topics.
It doesn't matter whether you you choose a Topic Icon, or what Topic Icon you choose for your post, as Mods will always read it and respond to it where necessary.
bro58