ATOS Called Tonight - Help

Fizz wrote: Is there anything I can do against ATOS?

She took an overdose last night because of them calling. Ambulance took her. She is still in A&E.

The form clearly stated "no phone calls" as she is very mentally unwell and on strong psych meds due to the trauma of cancer and massive chemotherapy damage.

Any help or guidance much appreciated. It is so cruel that they have done this to her.

They had a GP home visit letter as well. Do they even bother to read what they were sent?

Hi F,

I am really sorry to hear this !!!

As Gordon advised, the ATOS people who make the phone calls for appointments are in a separate department, but that is no excuse !!!

I would most certainly make an official complaint to ATOS via E-mail :

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I would also contact her M.P. ASAP, they should be able to assist :

Contacting your MP

I am not legally qualified, but you could also contact a Solicitor who deals with Personal Injury claims, and if it can be proven that ATOS have been negligent in that they had "Reasonable Foreseeability" that contacting her by telephone would cause any form of Personally Injury to her, they could be liable.

The fact that "no phone calls" was stated in the form and that her G.P. sent a letter supporting a Home Assessment may help to show that ATOS did have "Reasonable Foreseeability".

I am afraid that we can't offer any further advice on the potential Personal Injury aspect of the issue.

You could also re-contact her G.P. and update them and ask if they could re-contact ATOS to make them aware of the situation, and/or you could ask one of the Doctors in the hospital whether they could contact ATOS as well.

Good luck and please keep us updated !!

bro58