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Customer compliance visit
- Deb
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9 years 3 months ago #156616 by Deb
Customer compliance visit was created by Deb
I have a customer compliance officer visit this week. Please help as I don't know how it works.
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- Gordon
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9 years 3 months ago #156659 by Gordon
It may be a random selection or they have concerns about your financial situation that they need to investigate.
There's no format tho the meeting so I can't really explain it, they may need to see your bank statements so you might want to have these available.
You are entitled to have someone with you and I would recommend that you do.
Gordon
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Replied by Gordon on topic Customer compliance visit
Deb wrote: I have a customer compliance officer visit this week. Please help as I don't know how it works.
It may be a random selection or they have concerns about your financial situation that they need to investigate.
There's no format tho the meeting so I can't really explain it, they may need to see your bank statements so you might want to have these available.
You are entitled to have someone with you and I would recommend that you do.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- Mabel2015
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9 years 3 months ago #156664 by Mabel2015
Replied by Mabel2015 on topic Customer compliance visit
I had one of these. I rang the number on the letter in advance and the lady was,helpful and told me whIch bank statements she needed. So it might be worth calling. If you'd rather not do that, I'd make sure you have bank statements going back a few months.
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