Received enhanced rates for both Daily Care and Mobility...DWP assessor gave me more points than the Health Professional (Nurse) did who conducted the examination in my home, there was a male colleague with her who just sat and watched me which I found very off putting as it made me so anxious/scared. This meeting was at the third time of asking as the previous two had been unattended by CAPITA with no reason why, I made a formal complaint to them to which they replied with a letter of apologies and asking me If I would accept a one off goodwill gesture payment of £50 for the way I had been treated..(is this a first??) never heard of it
Good news that you received the award you were needing - was that after mandatory reconsideration?
As for your response from Capita -that's excellent. I personally have never heard of that before - maybe someone has been giving them a much needed nudge. Have you decided whether to accept their offer? Might be an idea to wait and see whether anyone else on the site has received such an offer - maybe they'll be able to explain what it's all about.