PIP Back Payment

Following on from my last post...it's now 6 weeks in total since mu successful PIP Appeal Decision and still no payment.

I had to call again today and was told they'd chase it up. It's a disgrace!!

Johnny wrote: Following on from my last post...it's now 6 weeks in total since mu successful PIP Appeal Decision and still no payment.

I had to call again today and was told they'd chase it up. It's a disgrace!!

We usually expect it to take up to 8 weeks to get payment!

My frustration is growing and I don't know what to do anymore!

9th of May my Appeal Notice was sent to DWP. That's 7 weeks. Called DWP 3 weeks after 9th of May and was told no such Notice was on system. Called again 3 days later, about 3rd of June and was informed that they had received Appeal Notice on System 1st June and a copy of Appeal which I had also sent myself.

I then let it go for a week or so and was sent a letter asking about bank details etc. Fine, I thought, perhaps things are finally moving. But know! 3 weeks on I decided to call again and was promised a call back within 5 days. It never happened. Called today and guess what!!!

Was informed, firstly, that, My appeal notice was from 1st June and not 9th May!! I had a blazing row with them because I know it was sent on 9th May. Secondly, after all my calls I was suddenly informed that their is a backlog and Appeal notices from April are still been dealt with!! And it could be 10 weeks in all before any payment is processed.

So, either the DWP is in meltdown or they are out to persecute me!

Can anyone please confirm what the hell is going on here?

Thanks Gordon!

I am usually fairly patient if people are straight with me, but I keep getting mixed responses and it's bloody confusing to be told one thing and call again later and told something else. For example, I mentioned in my last reply here that I'd called DWP and was informed about the back log. I called a few hours later and the DWP call desk said they were not aware of any such backlog relating to April.

The DWP call centre staff are generally poorly trained. I have found they tend to say what they think might happen rather than admitting that they don't know something!

I spent an hour on the phone on Friday afternoon, trying to get sense out of these people