Hello. I have just registered with you and looking at this site it seems too be very informative and friendly.
My question is;
I'm planning to move from my house to a caravan. Unusual I know but amongst other things the house is far, far too big. I will have a corresponding address and I obviously do plan to inform ESA & PIP when I move. Will this be just a simple phone call or will there be questions for me to answer? Due to my chronic illness - forgetfulness, confusion and high anxiety, I need to be prepared what I'm going to say and most importantly to be prepared as to what I will be asked.
This should be a simple matter, you can inform DWP by phone if you wish - although we always advise following up in writing so that you have an audit trail if needed. You don't need to explain anything about your new accommodation to whoever you speak with.