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Requesting a copy of the Consultation report
- SteveW1
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8 years 2 months ago #184983 by SteveW1
Requesting a copy of the Consultation report was created by SteveW1
Hi everyone,
The letter that Atos send PIP applicants informing them when their consultation interview will take place has a FAQ section on page 4. It tells applicants that they can get a copy of their consultation report by contacting the DWP on 0345 850 3322. That is a very busy number and callers are held in a queue for quite a while before being put throught to someone. It is not a free number.
Why don't the Health Professionals simply ask applicants at their interview if they want a copy of their consultation report, note the response and deal with it from there?
The current system is a complete waste of time and money for applicants making the calls, and it is also a grossly inefficient use of DWP telephone lines.
The letter that Atos send PIP applicants informing them when their consultation interview will take place has a FAQ section on page 4. It tells applicants that they can get a copy of their consultation report by contacting the DWP on 0345 850 3322. That is a very busy number and callers are held in a queue for quite a while before being put throught to someone. It is not a free number.
Why don't the Health Professionals simply ask applicants at their interview if they want a copy of their consultation report, note the response and deal with it from there?
The current system is a complete waste of time and money for applicants making the calls, and it is also a grossly inefficient use of DWP telephone lines.
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- Gordon
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8 years 2 months ago #185004 by Gordon
A great idea, so unlikely to be implemented.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Requesting a copy of the Consultation report
Stevieboy wrote: Hi everyone,
The letter that Atos send PIP applicants informing them when their consultation interview will take place has a FAQ section on page 4. It tells applicants that they can get a copy of their consultation report by contacting the DWP on 0345 850 3322. That is a very busy number and callers are held in a queue for quite a while before being put throught to someone. It is not a free number.
Why don't the Health Professionals simply ask applicants at their interview if they want a copy of their consultation report, note the response and deal with it from there?
The current system is a complete waste of time and money for applicants making the calls, and it is also a grossly inefficient use of DWP telephone lines.
A great idea, so unlikely to be implemented.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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