Got letter

Nikkib

I've moved your post to its own topic, we ask members not to post their questions in other member's topics as it can lead to the wrong advice being given or taken.

Unless you are aware of problems with Royal Mail deliveries in your area all you can say at this stage is that you did not receive the letter. I'm afraid it is likely that the DWP will not accept this as Good Cause and will close your claim.

You can and should request a Mandatory Reconsideration of any adverse Decision.

In the interim you need to make a Subject Access Request to the Assessment Provider for the following;

1. A copy of the missing invitation letter.
2. A copy of your computer record showing the address that they have on file for you.
3. Proof that the letter was posted by them and when.

You can write a letter to the AP headed "Subject Access Request"

You should also contact your local Royal Mail office to see if there have been problems with mail deliveries in your area.

Do you have examples of mail going missing before?

Is your address one that could easily be confused with someone else's?

Can you check with your neighbours whether they have had the letter?

Gordon