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UC Appointment

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dynamite
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4 years 11 months ago #229287 by dynamite

UC Appointment was created by dynamite

Hi Gordon,

The Jobcentre keep cancelling my telephone appointments and changing them to appointments at the Jobcentre, I've not spoken to them or seen them in months, a couple of weeks ago they stopped my UC claim. I called this morning again to book a telephone appointment and they booked one for me, but it's been changed to a face to face again. Apparently, my work coach wants to see me in person, but I read from an FOI request that you don't need to attend the Jobcentre, and telephone appointments should suffice. I can't leave the house due to my health, so I hope you can offer some advice.

Many Thanks

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Gordon
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4 years 11 months ago #229292 by Gordon

Replied by Gordon on topic UC Appointment

dynamite

If the JC+ advisor wants to see you then you need to deal with this issue, booking a telephone appointment is only going to lead to you being sanctioned for failing to attend at their offices.

The JC+ staff have no access to your medical information and may have no idea that you cannot leave your house.

There should be a contact number on the letter for the advisor, ring them and explain your problems.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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