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Telephone calls after initial assessment
- Elaine
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6 years 1 month ago #229525 by Elaine
Telephone calls after initial assessment was created by Elaine
I had my review ftf for pip on 4.4.19.as you're info advise is to ask for copy of report,I called on 9.4.19.and requested this.assumed I would wait 6-8 weeks for decision.received call from pip on 23.4.19 confirming I had made this request but also told a decision had been made about my award.i was told over the phone my award would be staying the same.was also told Mr form would be enclosed with my award letter.am I being wary as I didn't think they could give decisions over the phone,and was also very surprised at how quickly a decision had been made.should I trust this information.thanks
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- Gordon
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6 years 1 month ago #229539 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Telephone calls after initial assessment
Elaine
I've moved your post to its own topic, we ask members not to post their questions in other member's topics as it can lead to the wrong advice being given or taken.
There is no reason to assume what you have been told on the phone is incorrect, providing the Decision Letter has been printed then the call centre staff will get access to the Decision itself,
The letter usually takes 7-10 days to arrive.
Gordon
I've moved your post to its own topic, we ask members not to post their questions in other member's topics as it can lead to the wrong advice being given or taken.
There is no reason to assume what you have been told on the phone is incorrect, providing the Decision Letter has been printed then the call centre staff will get access to the Decision itself,
The letter usually takes 7-10 days to arrive.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Elaine
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- Elaine
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6 years 1 month ago #229686 by Elaine
Replied by Elaine on topic Telephone calls after initial assessment
Still unsure how to gain advise directly.sorry if I posted on someone else's topic.thanks for your reply,can u advise me exactly how to ask for guidance as I am still struggling to navigate ,when have specific enquiry.thanks
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- Gordon
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6 years 4 weeks ago #229718 by Gordon
Just reply to this post with your questions and i will try and help.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Telephone calls after initial assessment
Elaine wrote: Still unsure how to gain advise directly.sorry if I posted on someone else's topic.thanks for your reply,can u advise me exactly how to ask for guidance as I am still struggling to navigate ,when have specific enquiry.thanks
Just reply to this post with your questions and i will try and help.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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