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TOPIC: Telephone calls after initial assessment

Telephone calls after initial assessment 4 weeks 1 day ago #229525

I had my review ftf for pip on 4.4.19.as you're info advise is to ask for copy of report,I called on 9.4.19.and requested this.assumed I would wait 6-8 weeks for decision.received call from pip on 23.4.19 confirming I had made this request but also told a decision had been made about my award.i was told over the phone my award would be staying the same.was also told Mr form would be enclosed with my award letter.am I being wary as I didn't think they could give decisions over the phone,and was also very surprised at how quickly a decision had been made.should I trust this information.thanks

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Telephone calls after initial assessment 4 weeks 1 day ago #229539

Elaine

I've moved your post to its own topic, we ask members not to post their questions in other member's topics as it can lead to the wrong advice being given or taken.

There is no reason to assume what you have been told on the phone is incorrect, providing the Decision Letter has been printed then the call centre staff will get access to the Decision itself,

The letter usually takes 7-10 days to arrive.

Gordon
The following user(s) said Thank You: Elaine

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Nothing on this board constitutes legal advice - always consult a professional about specific problems

Telephone calls after initial assessment 3 weeks 5 days ago #229686

Still unsure how to gain advise directly.sorry if I posted on someone else's topic.thanks for your reply,can u advise me exactly how to ask for guidance as I am still struggling to navigate ,when have specific enquiry.thanks

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Telephone calls after initial assessment 3 weeks 4 days ago #229718

Elaine wrote: Still unsure how to gain advise directly.sorry if I posted on someone else's topic.thanks for your reply,can u advise me exactly how to ask for guidance as I am still struggling to navigate ,when have specific enquiry.thanks


Just reply to this post with your questions and i will try and help.

Gordon

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Nothing on this board constitutes legal advice - always consult a professional about specific problems
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