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DWP Says PIP2 form cannot be typed up. Help?

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4 years 6 months ago #239068 by SeanM
Hi all,

As many others have said, thank you for all the resources in this forum.

I have been putting together a tonne of evidence to support my claim, and with my doctors letter coming next week, i've called the DWP to start making a formal application.

Whilst on the phone, I asked at the end if I could type up my form and attatch it. Reading the guidelines on the site (and other forum posts) I assumed this would be OK. The person on the phone said that it had to be in written form only. I explained because of my dyspraxia, my writing is pretty illegible and my hand hurts after writing for a long time. He suggested to get someone else to do it for me.

I'm really not prepared for one of my friends to manually write out something that is nearly 2,000 words long in total.

Was the DWP employee mis-informed or is this a new policy?

I have also recorded the phone call stating my concerns. He refused to give his last name stating "we are not allowed to do that", but I got an initial of his last name, so he can be identified.

I'd appreciate any and all advice about this.

Kind regards,

Sean

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4 years 6 months ago #239069 by Gary
Hi SeanM

No it is not true, you can type your answers.

You need to make sure that what you write/type on the form ties in with your health conditions and the PIP criteria. It is important to provide as much evidence for it as you can.
You can attach extra sheets to the form if you need more space to write. You can also attach extra sheets of paper if it is easier for you to type your answers and print them out, rather than writing on the form. However, if you do this, you should write in each box on the form that additional sheets are attached.

If you attach additional sheets, include your name and national insurance number on every sheet.

Identify those activities you have any kind of issue with.

Identify whether the issue is that you can’t do the activity at all; can’t do it reliably, can’t do it repeatedly; can’t do it safely or in a reasonable time. If any one of these apply to an activity then you can’t do it at all and it’s okay to say so. However, as well as ticking the box saying you either can’t do it all need help or aids, remember to say which one(s) of the above apply.

Have a copy of the PIP points scoring system in front of you. The questions in the form don’t match the points scoring so it’s as well to be aware of this.

For every activity you think you score points you need to think of 2 or 3 recent examples of incidents when you tried to do that activity. Describe in detail the what, when, where, who witnessed, what happened next etc. Don’t skimp on detail. It’s often better to type it up in Word first rather than write in the form. If it won’t fit then add extra sheets, remembering to put your name, NINO and the question to which the answer relates on each sheet. Alternatively, reduce the font and cut and paste the Word answer into the form.

Use the extra information section to describe your conditions in detail; the specifics of the symptoms and especially how they interact. if applicable, use it to spell out that you want an ongoing award and explain why e.g. your condition is degenerative, you’ve done all the adapting you’re going to do etc. If you don’t specifically ask for an ongoing award you will almost always get a short one.

Assuming your diagnoses are not in question or the prognosis then ask yourself what gap in your evidence does medical evidence fill in terms of points scoring? If you can’t answer that then consider not sending it in. 10 reports all saying the same thing are no better than 1. Volume of evidence, especially medical evidence, doesn’t win you PIP and medical evidence is also not as helpful as your own anecdotes unless you are someone who lacks insight into their own condition e.g. someone with a learning disability or certain mental health conditions. Clarity and focus of evidence wins you PIP.

Whilst PIP ask for the form back in 4 weeks they will grant a 2 week extension without question if you ask. However, there is no actual deadline for returning the form in the legislation so that deadline can be extended if reasonable. What could be more reasonable than having a medical condition which slows you down? Ask for an extension as a reasonable adjustment under EA 10 if applicable.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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