It is almost a month since I sent in the form with new supporting evidence for a mandatory reconsideration of my PIP award. Royal Mail tracking shows it arrived at the DWP on 24th Oct. Is this timescale normal? I know that they are busy but I would have thought I'd have received an acknowledgement by now. Thanks.
You won't receive an acknowledgment from the DWP. Mandatory reconsiderations are taking up to eight weeks to process (some longer). You can always ring and ask whether your MR is currently being worked on.
BIS
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